Senior Director, Product Management, Debit Customer Experiences

Capital One

. Create a winning debit customer experience across the customer journey .

Posted 11/5/2026full-timeUnited StatesSenior💰 $245,100 - $335,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in human-centered, business-focused, and technology-driven product management, with a strong emphasis on delivering innovative solutions and leading cross-functional teams to enhance customer experiences in the fintech or big tech sectors.

Highest-signal resume keywords

Product Management ExperiencePeople Management ExperienceHuman-Centered Product ManagementTransformational LeadershipIntegrated Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Journey MappingProduct Strategy DevelopmentData AnalysisDigital Product DevelopmentRisk Mitigation

Soft Skills

Cross-Functional Team LeadershipCustomer EngagementProblem SolvingOrganizational AlignmentExecution Excellence

Tools & Technologies

UX ResearchTechnology Solutions

Industry Keywords

FintechBig TechCustomer ExperienceDebit Card ActivationProduct Innovation

About the role

Key responsibilities & impact

Create a winning debit customer experience across the customer journey
Improve debit card activation, customer engagement, and spend retention
Prioritize opportunities and understand business drivers and context
Partner closely with Design on UX and customer-needs research
Work closely with technology teams on well-managed delivery
Lead cross-functional teams to solve customer problems and drive organizational alignment
Reimagine and innovate product solutions around internal and external customer needs
Deliver outcomes through leverage and execution excellence
Leverage technology to deliver innovative and resilient solutions
Identify and resolve complex problems while mitigating product risks

Requirements

What you’ll need

Bachelor's degree in any field
At least 7 years of Product Management experience
At least 3 years of People Management experience
Experience translating business strategy and analysis into consumer facing digital products
Experience coming out of Fintech or Big Tech Corporations
Work authorization without employer immigration sponsorship or immigration-related support
Ability to demonstrate proficiency in human-centered product management
Ability to demonstrate proficiency in business-focused product management
Ability to demonstrate proficiency in technology-driven product management
Ability to demonstrate proficiency in integrated problem solving
Ability to demonstrate proficiency in transformational leadership

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Reasonable accommodations for applicants who require them