Senior HR Risk Specialist

Capital One

. Work with business partners to identify and consult on potential risks to Capital One .

Posted 11/10/2026full-timeRichmond • Virginia • United StatesSenior💰 $87,700 - $110,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Risk Management, Policy Management, and Business Process Management, with strong analytical and communication skills to effectively collaborate with stakeholders and drive efficient policy workflows.

Highest-signal resume keywords

Risk ManagementBusiness Process ManagementPolicy ManagementStrong Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ManagementControl ManagementAgile Team EnvironmentHuman Resources ManagementAnalytical Skills

Soft Skills

Strong Problem-Solving SkillsStrong Written Communication SkillsStrong Verbal Communication Skills

Tools & Technologies

WDesk

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Risk ManagementPolicy ManagementCorporate Policy OfficeBusiness Area ContactHorizontal Risk Management

About the role

Key responsibilities & impact

Work with business partners to identify and consult on potential risks to Capital One
Apply risk and process management and analytical skills to drive well-managed risk activities
Support horizontal risk management
Serve as Business Area Contact for Human Resource with the Corporate Policy Office
Drive efficient policy management across the Business Area
Address day-to-day policy management matters and identify documentation and policy management issues for escalation
Ensure effective policy management workflow under Corporate Policy Office guidance
Coordinate with Vertical Risk Advisors, Document Owners, Managers, and in-country stakeholders
Report policy management workflow status to the Corporate Policy Office
Communicate relevant information from Corporate Policy Office forums and coordinate collection of meeting materials
Serve as a single point of contact for policy document queries and concerns
Act as subject matter expert on Human Resources Policy, Standards, and Procedures Management
Own submission of Policy and Standards on- and off-cycle renewals
Collaborate with risk advisors and business partners on timely policy, standards, and procedures updates
Prepare document owners, managers, and in-country VRAs for Corporate Policy Office assessments and manage deliverables
Own the Monthly Vessel Policy Newsletter
Own the HR Global Policy Management and HR Global Risk Office Internal Google site
Own the Risk Office Local Work Instruction Repository and annual review oversight
Independently escalate risk management gaps, issues, and concerns to management
Identify opportunities to improve risk management practices, eliminate waste, and deliver an exceptional customer experience
Participate in and execute special projects or assignments for the HR Global Risk Office

Requirements

What you’ll need

High School Diploma, GED or equivalent certification
At least 1 year of experience in operations, project, process, program, or risk management
Bachelor’s Degree or military experience (preferred)
3+ years of experience in process management (preferred)
3+ years of experience with Business Process Management (BPM) (preferred)
3+ years of experience working in Risk Management (preferred)
3+ years of experience in Human Resources (preferred)
1+ year of experience with Control Management (preferred)
1+ year of experience working in the Agile Team environment (preferred)
Strong problem-solving skills
Strong written and verbal communication skills
Experience with WDesk (preferred)
Must not require employer immigration support for employment authorization

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them