Senior Manager, Benefits Policy

Capital One

. Design, implement, and manage holistic benefits and well-being strategies across U.S.

Posted 9/15/2026full-timeRichmond • Virginia • United StatesSenior💰 $161,500 - $202,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in benefits design and management, with a strong focus on compliance, data analysis, and strategic communication. Proven ability to lead global benefits strategies and engage with executive leadership while optimizing program effectiveness and cost-efficiency.

Highest-signal resume keywords

Benefits Design StrategyData Analysis and ReportingProject ManagementCompliance with ERISA and ACAProduct Owner Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits Strategy ManagementData AnalyticsFinancial ManagementProcess ManagementMarket BenchmarkingStatutory ComplianceAgile MethodologiesDesign ThinkingUser ExperienceAnalytical Problem-Solving

Soft Skills

Strong Communication SkillsCollaboration and Consensus BuildingInfluencing Skills

Tools & Technologies

Vendor-Delivered Technology SolutionsAI and Data Analytics Tools

Industry Keywords

U.S. Self-Funded Health DesignPaid Time Off StrategyDisability StrategyPaid Leave StrategyTax-Advantaged AccountsC-Suite EngagementMatrixed Environment

About the role

Key responsibilities & impact

Design, implement, and manage holistic benefits and well-being strategies across U.S. and international markets
Lead the end-to-end vision, design, compliance, and financial management of paid time off, statutory/paid leave, and disability strategies for U.S. Benefits
Partner with Benefits teams outside the U.S. to design and implement global benefits strategy for International Benefits
Evaluate global benefit structures to identify harmonization and economies-of-scale opportunities while maintaining cultural relevance and statutory compliance
Direct marketing, communication, and engagement strategies for benefits programs
Serve as product owner for vendor-delivered technology solutions and define product roadmaps
Leverage AI, data analytics, and modern delivery channels to improve efficiency and personalize benefits engagement
Build strategic networks and manage processes, routines, communications, and shared documentation across Capital One locations
Manage multi-million-dollar plan budget forecasting, cost-sharing strategies, and value-on-investment assessments
Analyze plan metrics, market benchmarking, and associate feedback to improve benefits portfolios and optimize program spend
Oversee external vendors, including consultants and third-party administrators
Ensure compliance with local, federal, statutory, and international regulations
Monitor legislative trends and external market developments to mitigate risks and preserve program competitiveness

Requirements

What you’ll need

Bachelor’s degree or military experience
At least 6 years of experience in benefits design, strategy and management
At least 2 years of experience working within a matrixed environment
At least 2 years of project management experience
At least 2 years of process management experience
At least 2 years of experience in data analysis and reporting
Experience leading benefits strategy for global organizations with 10,000+ employees
Experience engaging with committees and/or C-suite executives on benefits strategy, programs, and funding
Deep technical expertise in U.S. self-funded health design or time off, disability, and paid leave strategy
Knowledge of ERISA, ACA, tax-advantaged accounts, and carrier negotiations
Ability to translate benefits strategy across regulatory and regional environments
Strong written, verbal, and interpersonal communication skills
Ability to build consensus, influence, and collaborate
Comfortable working in an Agile/Scaled Agile/Scrum environment
Work experience in Design Thinking/User Experience/Agile
Strong data analysis and storytelling skills
Analytical problem-solving capabilities
Experience leading complex projects and delivering work through others
Experience as a Product Owner driving business intent for an integrated technology solution and ecosystem
At this time, Capital One will not sponsor a new applicant for employment authorization for this position