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Senior Manager, Know Your Customer (KYC) Advisory Program Oversight
Capital One. Lead projects and initiatives with KYC and Higher Risk Banking Relationships (HRBR) impact .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Anti-Money Laundering (AML) compliance and regulatory requirements, with a strong focus on project management and risk management. Proven ability to lead cross-functional teams, develop strategic initiatives, and enhance KYC processes.
Highest-signal resume keywords
Anti-Money Laundering (AML) ComplianceProject ManagementRegulatory ComplianceStakeholder EngagementCustomer Due Diligence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk ManagementKYC ProcessesRegulatory RequirementsProgram DevelopmentData Visualization
Soft Skills
LeadershipCommunicationProblem-SolvingAdvisory Skills
Tools & Technologies
Tableau
Certifications & Qualifications
CAMSCRCM
Industry Keywords
KYCAML Risk ProgramCompliance InitiativesAudit ManagementRegulatory Reviews
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Lead projects and initiatives with KYC and Higher Risk Banking Relationships (HRBR) impact
- Set strategic direction, challenge existing approaches, align stakeholders, and drive solutions to strengthen enterprise risk management
- Lead cross-functional engagement with AML Legal, Advisory, ESRA, and lines of business
- Develop project plans, drive remediation, and document decisions and risk implications through executive summary memos
- Establish and lead KYC forums to resolve critical migration risks through coordinated remediation and executive escalation
- Oversee acquired portfolios for AML and KYC compliance
- Lead end-to-end work streams to improve the AML Risk Program
- Advise lines of business on AML requirements, process development, controls, monitoring, remediation, corrective action, and regulatory changes
- Oversee and challenge the AML risk business environment and implementation of regulatory requirements
- Lead AML Advisory forums and promote consistency across lines of business
- Review AML inquiries, provide guidance, support issue resolution and remediation, and escalate risks as needed
- Oversee Enterprise KYC responses to audits, regulatory reviews, and other AML program reviews
- Create and present stakeholder materials on AML compliance initiatives and program health
- Strengthen Customer Due Diligence requirements and establish frameworks for future integrations
- Conduct industry benchmarking on KYC components and address leadership concerns regarding review triggers
- Educate Advisory teams on emerging KYC trends, industry practices, and regulatory actions
- Provide oversight and effective challenge for launch initiatives and AML change management
- Manage and support exam, audit, and MLRA KYC activities
- Oversee development and administration of KYC computer-based training
Requirements
What you’ll need- Bachelor's Degree or military experience
- At least 4 years of experience in regulatory compliance, risk management, or anti-money laundering (AML) compliance
- At least 2 years of Program or Project Management experience
- At least 2 years of advisory or consulting experience
- No employer-sponsored immigration or employment authorization support available for new applicants
- Preferred: Bachelor's Degree in Business Management, Compliance, Risk, Legal, Finance, or Accounting
- Preferred: 3+ years advising on AML risks associated with credit card products, merchant acquisition, processing, or payment networks
- Preferred: CAMS or CRCM certification
- Preferred: 2+ years working with Tableau dashboards or other data visualization tools for presenting risk metrics and data
Benefits
Comp & perks- Performance-based incentive compensation, including cash bonuses and/or long-term incentives (LTI)
- Comprehensive health, financial, and other benefits supporting total well-being
- Hybrid work arrangement
- Reasonable workplace accommodations