Senior Manager, Process Management

Capital One

. Lead and develop a high-performing team of data stewards .

Posted 11/10/2026full-timeUnited StatesSenior💰 $149,000 - $204,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise data management, process improvement, and team leadership, with a strong focus on governance and regulatory compliance. Proven ability to analyze data issues and drive operational efficiency through collaboration and effective communication.

Highest-signal resume keywords

Enterprise Data ManagementProcess ManagementProject ManagementPeople ManagementRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data GovernanceProcess ImprovementOperational EfficiencyData AnalysisMetrics Design

Soft Skills

LeadershipCommunicationInfluencingAttention to DetailAdaptability

Industry Keywords

Customer Information Data LifecycleAgile EnvironmentSubject Matter ExpertiseCollaborationTeam Development

About the role

Key responsibilities & impact

Lead and develop a high-performing team of data stewards
Serve as the primary subject matter expert on enterprise data management policies
Ensure governance initiatives align with corporate standards and regulatory compliance
Drive process improvements and operational efficiency through technology and new capabilities
Collaborate across Enterprise and CIC teams
Manage approximately 150 critically consumed data assets throughout the Customer Information data lifecycle
Collaborate with Product and Tech teams to deliver and enhance authoritative, standardized data sources
Lead, mentor, and coach 3 data stewards responsible for approximately 1,000 consumed assets
Create and validate processes
Design and produce efficiency and effectiveness metrics
Drive process improvements aligned with desired customer outcomes
Analyze, identify, and correct data issues
Provide process subject matter expertise in projects and meetings
Manage and lead a high-performing team of associates

Requirements

What you’ll need

Bachelor’s Degree in Business Administration, Accounting, Management, Human Resources or Economics
At least 5 years of experience in Process management
At least 5 years of experience in Project management
At least 2 years of experience in People management
At least 2 years of experience in Relationship management
Must be able to effectively communicate and influence partners across the company and across multiple organizational levels
Strong analytical skills and attention to detail
Ability to adapt to a dynamic agile environment
Strong leadership skills and ability to drive and motivate a team
No employer-sponsored immigration support or new employment authorization sponsorship

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
Comprehensive health, financial, and other benefits supporting total well-being
Equal opportunity employer committed to non-discrimination
Reasonable accommodation support for applicants