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Senior Manager, Product Design
Capital One. Lead design for Capital One's core commercial lending and CRM platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Design, focusing on user-centered methodologies and data-driven design strategies. Proven ability to lead and mentor design teams while optimizing design systems and collaborating across product, technology, and business domains.
Highest-signal resume keywords
Product Design LeadershipFigma ProficiencyHuman-Centered Design MethodologiesDesign System ManagementStakeholder Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DesignPrototypingInteraction DesignVisual DesignService DesignDesign StrategyData-Driven DesignDesign Artifacts DevelopmentUser Insights AnalysisProblem-Solving Approaches
Soft Skills
Team MentoringInclusive Team EnvironmentStakeholder InfluenceGoal SettingCollaboration
Tools & Technologies
FigmaDesign SystemsPrototyping ToolsData Analysis ToolsDesign Frameworks
Industry Keywords
Commercial LendingCRM PlatformsAI-Enabled EcosystemsRegulated IndustriesData Heavy Problem Spaces
About the role
Key responsibilities & impact- Lead design for Capital One's core commercial lending and CRM platforms
- Transform passive legacy tools into proactive, AI-enabled ecosystems
- Drive design strategy for the client management platform and modernization of the core lending engine
- Create seamless, data-driven experiences that empower the salesforce and accelerate business growth
- Manage and mentor a team of 4-5 designers
- Own migration of the local design system
- Co-create innovative solutions to complex customer and business problems
- Drive product strategy and create a thriving high-performing team culture
- Oversee and optimize tools, platforms, frameworks and design systems
- Develop artifacts including vision stories, journey maps, blueprints, high-fidelity designs and prototypes
- Set goals aligned to portfolio strategy and manage stakeholders
- Train and develop designers, remove barriers and reinforce an inclusive team environment
- Shape product direction using design expertise, user insights and business understanding
- Drive alignment across product, technology and business partners
- Advocate for human-centered methodologies using data, research insights and design expertise
- Manage the design portfolio and adjust scope as needed
- Own problem-solving approaches and balance competing priorities
- Collaborate across the organization to support workstream projects
- Present work across levels and job functions to influence stakeholders and achieve results
Requirements
What you’ll need- At least 6 years of experience in a Product Design role
- At least 6 years of experience in design and prototyping tools such as Figma
- At least 2 years of experience in a people leadership role
- Strong portfolio demonstrating leadership, process, results and impact
- Established expertise across interaction, visual and service design
- Preferred: at least 8 years of experience in a Product Design role
- Preferred: at least 8 years of experience in design and prototyping tools such as Figma
- Experience working with and contributing to an established design system
- Experience collaborating with product, tech and business leaders
- Experience leading design projects or teams
- Experience working in heavily regulated, data heavy problem spaces
- Must be able to work under Capital One's hybrid policy with required on-site presence at the designated office location
- Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support
Benefits
Comp & perks- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
- Hybrid work arrangement