Senior Manager, Product Management – AI/ML Personalization

Capital One

. Drive the next wave of omnichannel personalization at Capital One .

Posted 11/5/2026full-timeUnited StatesSenior💰 $182,500 - $249,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving omnichannel personalization strategies and transforming customer experiences through AI/ML-driven models. Proficient in product management with a focus on integrating technology and business outcomes.

Highest-signal resume keywords

Product Management ExperienceOmnichannel Personalization StrategyAI/ML-Driven Personalization ModelsConsumer-Facing Digital ProductsTransformational Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisBusiness Strategy TranslationQuantitative AnalysisProblem-SolvingTechnology Integration

Soft Skills

LeadershipCollaborationCommunicationCustomer Experience Focus

Certifications & Qualifications

Bachelor's DegreeMaster's Degree

Industry Keywords

Personalized MessagingPush NotificationsSMS MarketingCustomer TouchpointsBusiness Outcomes

About the role

Key responsibilities & impact

Drive the next wave of omnichannel personalization at Capital One
Lead an enterprise-wide strategy for personalized messaging across unauthenticated sites, push notifications, and SMS
Transform customer experiences across brand touchpoints
Work with data scientists and ML engineering teams
Drive the roadmap for AI/ML-driven personalization models
Deliver business outcomes through technology and personalization
Demonstrate proficiency in human-centered, business-focused, technology-driven, integrated problem-solving, and transformational-leadership product management

Requirements

What you’ll need

Currently has, or is in the process of obtaining, a Bachelor's or Master's Degree in a quantitative field, Business, or Marketing, with the required degree obtained by the scheduled start date
OR Bachelor's degree in any field and at least 4 years of Product Management experience
Experience translating business strategy and analysis into consumer-facing digital products
Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support
Must meet applicable work authorization requirements without employer immigration support

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Reasonable accommodations for applicants who require them