Senior Manager, Product Management – Consumer & Developer Experience

Capital One

. Architect and execute the multi-year vision for intelligent, omnichannel customer journeys .

Posted 11/3/2026full-timeUnited StatesSenior💰 $182,500 - $249,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in architecting and executing omnichannel customer journeys, integrating AI and predictive decisioning into marketing platforms, and leading cross-functional teams to drive innovation within compliant frameworks.

Highest-signal resume keywords

Product Management ExperienceOmnichannel Customer JourneysAI IntegrationData Privacy StandardsTransformational Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quantitative AnalysisDigital Product DevelopmentProblem-SolvingCampaign ManagementMulti-Tenant Architecture

Soft Skills

CollaborationOrganizational AlignmentLeadership

Tools & Technologies

MarTech PlatformsSelf-Service Capabilities

Industry Keywords

Data PrivacyOperational ComplianceCustomer Experience

About the role

Key responsibilities & impact

Architect and execute the multi-year vision for intelligent, omnichannel customer journeys
Integrate agentic AI and predictive decisioning into marketing journey platforms
Serve as product anchor for platform reliability, performance, and modern architecture
Collaborate with engineering, architecture, and frontline product teams
Design developer- and marketer-friendly, multi-tenant self-service capabilities
Eliminate operational bottlenecks and accelerate campaign velocity
Lead roadmap alignment with tier-one MarTech vendors and internal technology leaders
Establish standards for data privacy, multi-tenancy, and auditability
Enable rapid innovation within a safe, compliant operational framework
Lead cross-functional teams, solve customer problems, and drive organizational alignment

Requirements

What you’ll need

Currently has, or is in the process of obtaining, a Bachelor's or Master's Degree in a quantitative field, Business, or Marketing, with the required degree obtained by the scheduled start date
Alternatively, Bachelor's degree in any field and 4 years of Product Management experience
Experience translating business strategy and analysis into consumer-facing digital products
Must not require new employment-authorization sponsorship or immigration-related employer support
Proficiency in human-centered, business-focused, technology-driven, integrated problem-solving, and transformational-leadership product management practices

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Equal opportunity employer committed to non-discrimination
Reasonable accommodation support for applicants
Drug-free workplace