Senior Manager, Product Management – US Card

Capital One

. Lead strategy, development, and execution of high-impact product initiatives .

Posted 9/28/2026full-timeUnited StatesSenior💰 $182,500 - $249,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading product strategy and execution, with a focus on delivering customer-centric solutions and leveraging AI-enabled tools. Proven ability to mentor teams and drive cross-functional collaboration to enhance business value.

Highest-signal resume keywords

Product Management ExperienceAI-Enabled Servicing ToolsData Infrastructure MigrationCustomer-Centric SolutionsWorkforce Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyRoadmap DevelopmentBusiness AnalysisDigital Product DevelopmentCapacity Planning

Soft Skills

MentoringCross-Functional CollaborationTransformational Leadership

Tools & Technologies

Conversational AIData Infrastructure

Industry Keywords

Customer EmpathyBusiness StrategyFraud Model Data StrategyCard Credit Bureau Disputes

About the role

Key responsibilities & impact

Lead strategy, development, and execution of high-impact product initiatives
Define long-term product roadmaps
Collaborate cross-functionally across customer empathy, business strategy, technological innovation, and transformational leadership
Mentor a high-performing team
Deliver scalable, customer-centric solutions that accelerate business value
Lead migration of US Card Recoveries onto next-generation data infrastructure
Build and scale AI-enabled servicing tools for agents and digital channels
Drive delivery for Card Credit Bureau Disputes
Scale automated validation across customer interactions using conversational AI
Own the fraud model data strategy product
Own the Workforce Management product suite, including forecasting, capacity planning, schedule generation, and real-time operations

Requirements

What you’ll need

Currently has, or is in the process of obtaining, a Bachelor's or Master's Degree in a quantitative field, Business, or Marketing, with the required degree obtained by the scheduled start date
Alternatively, Bachelor's degree in any field and at least 4 years of Product Management experience
Experience translating business strategy and analysis into consumer-facing digital products preferred
Capital One will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants with disabilities