Senior Manager, Product Manager, Deposit Fraud Decisioning Lead

Capital One

. Protect customers from account takeover and scams in key customer experiences .

Posted 9/24/2026full-timeUnited StatesSenior💰 $200,700 - $249,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in crafting customer journeys and developing data-driven solutions to enhance customer experiences while applying transformational leadership practices. Proficient in integrating technology with business strategies to drive product innovation and profitable customer acquisition.

Highest-signal resume keywords

Product Management ExperienceData-Driven SolutionsCustomer Journey DesignTransformational LeadershipBusiness Strategy Translation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data IntegrationRisk Decisioning FrameworkCustomer ResearchAutomated Decision-MakingDigital Product Development

Soft Skills

EmpathyCollaborationCommunicationProblem-SolvingInnovation

Tools & Technologies

Off-the-Shelf ProductsDigital PlatformsCustomer Experience Tools

Industry Keywords

Account Takeover PreventionScam ProtectionConsumer-Facing ProductsQuantitative Field DegreeBusiness-Focused Solutions

About the role

Key responsibilities & impact

Protect customers from account takeover and scams in key customer experiences
Craft customer journeys that predict potential risk and guide customers and associates after automated risk decisions
Set and deliver the decisioning and treatment framework for profitable customer acquisition across digital and digital-human interactions
Collaborate with engineering, business analysts, data scientists, product managers, designers, technologists, operations, marketers, and business partners
Develop policies, models, and data integrations powering automated decisions
Design empathetic, trust-building experiences when decisions require human intervention
Conduct customer research and build data-driven solutions
Ask bold questions, test ideas, learn, and drive product innovation
Communicate product insights and demonstrate how software improves outcomes
Build tools, integrate off-the-shelf products, and foster a self-supporting product community
Apply human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership practices

Requirements

What you’ll need

Bachelor's or Master's degree in a quantitative field, Business, or Marketing, with the required degree obtained by the scheduled start date
Alternatively, Bachelor's degree in any field and 4 years of Product Management experience
Experience translating business strategy and analysis into consumer-facing digital products preferred
Capital One will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Performance-based incentive compensation, including cash bonus(es) and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants with disabilities