Senior Manager, Senior Counsel – Servicing Innovation

Capital One

. Serve as primary legal counsel and subject matter expert for critical servicing products and initiatives, including emerging technologies .

Posted 10/28/2026full-timeUnited StatesSenior💰 $182,500 - $229,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in legal counsel for servicing products, particularly in the context of Artificial Intelligence, while effectively managing regulatory compliance and risk assessment. Strong communication skills are essential for conveying complex legal concepts to diverse stakeholders.

Highest-signal resume keywords

Juris DoctorActive State Bar Membership5+ Years Legal ExperienceKnowledge of Consumer Financial RegulationsExceptional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Legal CounselRisk AssessmentRegulatory ComplianceContractual Risk ManagementArtificial Intelligence AdvisoryConsumer Financial Regulations KnowledgeLegal ResearchContract NegotiationLegal WritingLitigation Support

Soft Skills

CollaborationAdaptabilityPrioritizationInfluencingExecutive Presence

Certifications & Qualifications

Juris Doctor

Industry Keywords

UDAAPRegulation ENACHARegulation ZRegulation VPrivacy LawConsumer Financial ServicesIn-House CounselMilitary Judge AdvocateLaw Firm Experience

About the role

Key responsibilities & impact

Serve as primary legal counsel and subject matter expert for critical servicing products and initiatives, including emerging technologies
Partner with business leaders, Compliance, and Risk teams to assess, mitigate, and resolve legal, regulatory, and contractual risks associated with AI and customer servicing initiatives
Investigate and understand business goals to evaluate risk effectively and provide practical legal advice
Build and maintain collaborative relationships across Card Legal, cross-functional risk partners, and business stakeholders
Communicate complex legal concepts clearly to leadership and key internal stakeholders
Prioritize work effectively to meet deadlines and business goals
Adapt flexibly to a rapidly changing business environment
Foster collaborative relationships with teammates, the legal department, internal clients, and outside counsel

Requirements

What you’ll need

Juris Doctor from an accredited law school
Active member in good standing of at least one state bar
At least 5 years of experience as an attorney in a law firm environment, government agency, as a military judge advocate, or as in-house counsel
Interest in advising on servicing and products leveraging Artificial Intelligence (AI)
Knowledge of or interest in consumer financial regulations, including UDAAP, Regulation E, NACHA, Regulation Z, Regulation V, and privacy
Proven ability to prioritize high-volume workloads and adapt to shifting business needs
Ability to work collegially across multidisciplinary teams
Exceptional verbal and written communication skills with strong executive presence and ability to influence
No employer immigration support is available for this position

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Hybrid work arrangement