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Senior Staff Full-stack Engineer – Customer Platforms
Capital One. Define and evangelize a bold technical vision for the Customer Management engineering domain .
Tech Stack
Tools & technologiesAWSAzureCloudDistributed SystemsJavaJavaScriptPythonRustScalaTypeScriptGo
About the role
Key responsibilities & impact- Define and evangelize a bold technical vision for the Customer Management engineering domain
- Lead the technical agenda for foundational platforms and horizontal teams including SRE, Sustained Engineering, Data, and Operations
- Manage the credit card customer lifecycle from offer management through retention
- Drive real-time, intelligent credit decisioning and offers using novel data sources and predictive models
- Lead 100+ engineers across multiple directors and develop senior technical leaders
- Found and scale an SRE function to improve operational excellence
- Decompose complex problems into practical, operational solutions
- Ensure technical design and implementation quality
- Advise on performance, scalability, and operability
- Mentor engineers and strengthen engineering and product technical expertise
- Modernize monolithic systems into microservice architectures and event-driven platforms
- Define long-term platform strategy and API standards with senior engineering and architecture leaders
- Lead cross-divisional projects and promote technology best practices
- Partner with product management on roadmaps expanding Capital One's reach
- Perform hands-on full-stack coding across frontend, backend, data processing, and automation
- Lead the strategy to decommission legacy systems and converge the destination stack
- Establish and scale a hybrid SRE and Engineering Productivity function
- Enable non-technical contributors to design, test, and deliver marketing experiments, UI treatments, and credit offers
Requirements
What you’ll need- Bachelor's Degree or higher in Computer Science or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
- At least 9 years of experience in software engineering and solution architecture, enterprise architecture and design patterns, cloud computing (AWS, Microsoft Azure, Google Cloud), and data architecture
- Preferred: Master's Degree in Computer Science or Software Engineering
- Preferred: 12+ years of experience in software engineering and solution architecture, enterprise architecture and design patterns, web technologies, distributed HPC and ML systems, cloud computing, and data architecture
- 12+ years of professional coding experience in commonly used languages such as Go, Java, JavaScript/TypeScript, Python, Rust, C#, or Scala
- 10+ years of experience with database and database management systems
- 12+ years of professional experience across the full system development lifecycle
- 10+ years of experience with public cloud platforms, cloud-based productivity tools, or virtualization technologies
- 12+ years of experience with networking protocols and integration with third-party distributed systems
- 7+ years of experience mentoring senior engineers and driving professional development within technical teams
- 3+ years of experience leading cross-domain architectural reviews or establishing coding and design standards
- Expertise in the strategic application of agentic AI coding tools
- Capital One will consider sponsoring a new qualified applicant for employment authorization
Benefits
Comp & perks- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
- Reasonable accommodations for applicants with disabilities