Threat Assessment Manager – GWS Technology & Security Operations

Capital One

. Assess and manage workplace violence concerns and direct or indirect threats against associates, assets, and the business .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $122,100 - $167,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Threat Assessment and Management, including conducting investigations and crisis intervention. Proficient in collaborating with various stakeholders and maintaining compliance with legal standards while developing training programs for Workplace Violence Prevention.

Highest-signal resume keywords

Threat AssessmentCrisis InterventionBehavioral Threat Assessment & Management (BTAM)Structured Professional Judgment (SPJ)Investigative Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Threat AssessmentCrisis InterventionInvestigationsResearchInterviewsDocumentationCase ManagementMitigation MethodsTraining DevelopmentCompliance

Soft Skills

CollaborationCommunicationProblem-SolvingEmpathyTime Management

Tools & Technologies

Open-Source PlatformsSocial Media Networking ToolsCase Management Software

Certifications & Qualifications

Certified Threat Manager (CTM)

Industry Keywords

Workplace ViolenceIntimate Partner Violence (IPV)Crisis ManagementLegal ComplianceSecurity Management

About the role

Key responsibilities & impact

Assess and manage workplace violence concerns and direct or indirect threats against associates, assets, and the business
Handle harassing and threatening communications, social media posts, and other incidents
Provide direct support to associates experiencing crises such as suicidality and Intimate Partner Violence (IPV)
Monitor and assess threats using current tools
Share information with appropriate management in a time-sensitive manner
Maintain case management processes and documentation for threatening incidents
Conduct threat assessments and investigations
Research and interview in compliance with state, federal, and local laws
Use open-source and social media networking sources and platforms for threat assessments
Collaborate with Legal, Associate Relations, Human Resources, and other partners on Workplace Violence issues
Prepare internal and external documentation on persons of interest or concern
Recommend mitigation methods consistent with industry best practices and regulatory requirements
Liaise with law enforcement on criminal incidents
Consult with stakeholders regarding employee and contractor terminations and personnel actions requiring security assistance
Develop and deliver Workplace Violence Prevention and Response, Suicide Intervention, Intimate Partner Violence, and threat assessment training in person and remotely
Participate in rotating on-call responsibilities

Requirements

What you’ll need

Bachelor's Degree
At least 4 years of experience conducting Threat Assessments
At least 4 years conducting investigations in private sector corporate investigations, law enforcement, military, or Behavioral Threat Assessment & Management (BTAM) experience, or any combination of the four
At least 4 years experience using a Structured Professional Judgment (SPJ) approach to BTAM
At least 4 years experience working directly with individuals in crisis
Must be able to conduct research and interviews in accordance with all state, federal, and local laws
No employer-sponsored immigration support or new employment authorization sponsorship
Preferred: Master's Degree in Security Management, Criminal Justice, Psychology, or relevant area
Preferred: At least 7 years of private sector corporate security or Law Enforcement experience
Preferred: At least 7 years in Behavioral Threat Assessments
Preferred: Professional certification as a Certified Threat Manager (CTM) through the Association of Threat Assessment Professionals

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Ongoing training and certifications in threat assessment and workplace violence subjects
Equal opportunity and non-discrimination commitment
Reasonable accommodations for applicants with disabilities