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Senior Professional Services Consultant
CaptivateIQ. Lead full-cycle CaptivateIQ implementations from business requirements documentation and compensation plan design through data structure, build-out, configuration, UAT, and go-live .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CaptivateIQ implementations and sales compensation structures, with a strong focus on data modeling, project leadership, and client engagement. Proficient in managing multiple projects while ensuring high-quality delivery and effective communication with stakeholders.
Highest-signal resume keywords
CaptivateIQ ImplementationSales Compensation ExpertiseData ModelingProject LeadershipClient Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ModelingFormulasSpreadsheet ToolsSQLCompensation Plan DesignUATConfigurationImplementation ProfessionalAI ImplementationSales Compensation Software
Soft Skills
Time ManagementProblem-SolvingCommunicationAnalytical SkillsCollaboration
Tools & Technologies
CaptivateIQSalesforceNetSuiteCRMERP
Industry Keywords
SaaSTechnology CompanyStartup MindsetE-Verify
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Lead full-cycle CaptivateIQ implementations from business requirements documentation and compensation plan design through data structure, build-out, configuration, UAT, and go-live
- Design system configurations that maximize modeling efficiency and repeatability for each customer's compensation plan
- Own project timelines and set expectations with customers and internal stakeholders across multiple concurrent implementations
- Serve as the primary client-facing point of contact throughout implementations
- Scope new implementation or post-implementation services and support related negotiations
- Lead handoff to Customer Success at go-live
- Become an expert in CaptivateIQ and sales commission structures, applying best-practice calculation design across plan types
- Collaborate with Product Managers, Customer Success Managers, and Sales
- Identify and escalate project or account risks before they affect the customer or timeline
- Maintain billable utilization against target while balancing implementation work with team commitments and organizational initiatives
- Define and adopt team best practices to improve delivery quality
Requirements
What you’ll need- Background in sales compensation, either as a consultant or as an administrator/practitioner using a compensation tool in-house
- 6+ years of experience as a consultant or implementation professional, with demonstrated project leadership
- Strong grasp of data modeling, formulas, and spreadsheet/database tools (Excel or similar)
- Comfort with object-oriented and relational data concepts
- Excellent time management and ability to prioritize across multiple engagements
- Strong problem-solving instincts
- Strong communication, analytical, and collaboration skills
- Ability to work independently while knowing when to seek guidance
- Startup mindset and comfort with ambiguity in a fast-changing environment
- Background at a SaaS/technology company
- SQL experience (nice to have)
- Experience with AI implementation (nice to have)
- Experience with CaptivateIQ or a competitor's sales compensation software (nice to have)
- Proficiency with CRMs such as Salesforce or ERPs such as NetSuite (nice to have)
- Must be eligible to work in the United States, as CaptivateIQ participates in E-Verify
Benefits
Comp & perks- Equity
- Comprehensive health benefits
- Other perks and benefits