Senior Technical Solutions Consultant

CaptivateIQ

. Develop deep expertise in CaptivateIQ’s platform, data structures, and calculation capabilities .

Posted 10/14/2026full-timeRemote • Poland, HungarySeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B SaaS applications, particularly in data modeling, complex calculations, and reporting. Proficient in using analytical tools and advanced Excel functionalities to troubleshoot and resolve customer data issues effectively.

Highest-signal resume keywords

B2B SaaS ExperienceData Modeling ExpertiseAdvanced Excel ProficiencyAnalytical Problem-SolvingCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data StructuresComplex CalculationsSQLData ManipulationFinancial ModelingBusiness AnalyticsRevenue OperationsPythonJavaScriptAI-Assisted Tools

Soft Skills

Analytical SkillsProblem-Solving SkillsWritten CommunicationVerbal Communication

Tools & Technologies

CaptivateIQAnaplanPower BIExcelTableauPigmentXactlyVaricentSAP Commissions

Industry Keywords

Data VisualizationBusiness PlanningCustomer SuccessSupport Process Improvement

Tech Stack

Tools & technologies

JavaScriptPythonSQLTableau

About the role

Key responsibilities & impact

Develop deep expertise in CaptivateIQ’s platform, data structures, and calculation capabilities
Own and resolve complex customer issues through technical investigation, root cause analysis, and cross-team collaboration
Evaluate customer data models, calculation logic, and data flows to identify configuration gaps, dependencies, and inconsistencies
Communicate technical issues, investigation progress, and resolutions to customers and internal teams
Partner with Product, Engineering, and Customer Success to identify recurring technical issues and drive improvements
Lead or significantly contribute to support-process, tooling, documentation, and knowledge-sharing initiatives
Serve as a technical resource for peers and mentor other consultants
Participate in an on-call rotation for after-hours support and critical issue resolution

Requirements

What you’ll need

5+ years of experience in a technical, customer-facing role working with B2B SaaS applications, particularly those involving data modeling, complex calculations, formulas, reporting, or configurable business logic
Experience with tools such as Anaplan, Power BI, Excel, SQL, or similar data-driven platforms is a plus
Hands-on experience working with complex datasets, including data structures, joins, unions, and transformations
Ability to use analytical and AI-assisted tools to investigate discrepancies and troubleshoot data issues
Proficiency in Excel or similar spreadsheet tools, including advanced formulas, data manipulation, lookups, and working with large datasets from multiple sources
Excellent analytical and problem-solving skills
Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly
Experience collaborating cross-functionally to improve processes, tools, or customer outcomes
Experience with enterprise SaaS platforms involving complex calculations, data modeling, or business planning, such as CaptivateIQ, Anaplan, Pigment, Xactly, Varicent, SAP Commissions, or similar
Background in financial modeling, business analytics, revenue operations, or other roles involving complex data and calculation logic
Familiarity with Python, JavaScript, or AI-assisted tools
Experience with business intelligence and data visualization tools such as Power BI, Tableau, or similar platforms
Ability to work a scheduled shift aligned with European, US Eastern, or US Pacific business hours

Benefits

Comp & perks

CaptivateIQ works with a third-party Employer of Record to handle compliance, payroll, and as applicable benefits on their behalf
Participate in an on-call rotation to provide after-hours support, ensuring timely resolution of critical issues and maintaining system uptime