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Caraway Home

Director of Marketplaces

Caraway Home

. Own long-term planning, daily execution, and optimization of Amazon and third-party marketplace channels globally .

Posted 11/7/2026full-timeRemote • United StatesLead💰 $160,000 - $195,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Amazon and third-party marketplace channels, focusing on P&L ownership, revenue growth, and strategic marketing initiatives. Proficient in optimizing product listings, inventory management, and leveraging data analytics for decision-making.

Highest-signal resume keywords
Amazon Seller Central ExperienceP&L OwnershipInventory ManagementOmni-Channel Marketplace ExperienceData Analytics Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
P&L ManagementSEOContent OptimizationListing OptimizationPricing StrategyInventory PositioningKeyword ResearchReview StrategyMarketplace StrategyDemand Forecasting
Soft Skills
Growth MindsetCollaborationLeadershipCommunicationProblem-Solving
Tools & Technologies
Helium 10SmartScoutAmazon Brand AnalyticsLookerExcelSQLTableau
Industry Keywords
Amazon MarketplaceThird-Party MarketplaceDTC BrandsRetail MediaOmni-Channel StrategyMarketplace PoliciesCustomer InsightsBrand ProtectionAdvertising ManagementInternational Marketplace

Tech Stack

Tools & technologies
CloudSQLTableau

About the role

Key responsibilities & impact
  • Own long-term planning, daily execution, and optimization of Amazon and third-party marketplace channels globally
  • Lead Amazon and Marketplaces P&L, KPIs, targets, channel strategy, revenue growth, and margin growth
  • Own in-platform marketing across PPC, DSP, video, OTT, and Amazon Marketing Cloud
  • Drive external marketplace traffic through email, SMS, influencers, affiliates, and PR
  • Oversee product setup, listing content, keywords, attributes, imagery, and A+ content
  • Own conversion strategy and testing
  • Set marketplace pricing and assortment while protecting DTC and retail partner relationships
  • Enforce MAP and monitor unauthorized sellers, hijackers, and counterfeits
  • Manage account health, customer service experience, seller ratings, and case logs
  • Own FBA and FBM strategy, inventory positioning, in-stock rates, inbound placement, fees, and freight costs
  • Develop demand forecasts with Finance and Inventory Planning and update them as conditions change
  • Plan and execute Amazon product launches
  • Work with Amazon on incremental growth opportunities such as shows, exclusive color drops, and bundles
  • Own promotional calendars including Deal of the Day, Lightning Deals, coupons, and event deals
  • Build strategies to increase high-quality reviews and ratings
  • Monitor customer reviews and apply insights to products, listings, and customer service
  • Report on marketplace metrics, build dashboards, and present results, risks, and recommendations to leadership
  • Track competitors, algorithm updates, AI shopping features, fees, and marketplace policies
  • Manage relationships with Amazon agencies, platform partners, Amazon contacts, and internal teams
  • Evaluate new marketplace channels and geographies, including sequencing, localization, and operational setup
  • Report to the Chief Marketing Officer

Requirements

What you’ll need
  • 8+ years of experience building, leading, and managing the Amazon and Marketplace channel for an eight-figure-plus Amazon business
  • Deep, hands-on Amazon Seller Central experience with P&L ownership
  • Fluency across search/SEO, content, retail media, Sponsored Ads, DSP, AMC, FBA/supply chain, and platform operations
  • Hands-on experience with organic ranking and review strategy
  • Experience in inventory management, merchandising, listing optimization, margin management, and pricing
  • Experience protecting brand pricing and positioning in marketplace environments
  • Omni-channel experience with at least two other marketplaces, such as Walmart Marketplace, Target Plus, Costco.com, or Wayfair
  • Experience managing agencies and cross-functional stakeholders while remaining hands-on with daily operations
  • Experience with Helium 10, SmartScout, Amazon Brand Analytics, and advertising management platforms
  • Proficiency with Looker, Excel, SQL, or Tableau
  • Experience with keyword research and customer insights for product opportunities
  • Experience with premium or DTC-heritage physical product brands is a plus
  • International marketplace experience is a bonus
  • Growth mindset and willingness to test new ideas
  • Must be located in a state where Caraway Home has established a business presence

Benefits

Comp & perks
  • Equity
  • 401k with a 3% company match
  • Comprehensive medical, dental and vision coverage options with generous employer contributions
  • FSA/HSA/Dependent Care FSAs
  • Up to 12 weeks of fully paid parental leave, depending on tenure
  • Additional fertility care services via KindBody
  • Choice of MacBook or PC and at-home setup
  • Annual workspace reimbursements
  • Fully remote work flexibility
  • Monthly coworking reimbursements
  • Monthly virtual events and company-wide offsites
  • Caraway swag
  • Annual professional development reimbursements for full-time employees
  • Unlimited PTO
  • 11+ paid annual holidays
  • Quarterly wellness days
  • Monthly wellness reimbursements
  • Employee discount on Caraway Home products
  • Complimentary product as a new hire and ongoing product additions