Property Services Assistant

Carbon Valley Heating and Air

. Maintain accurate repairs records .

Posted 9/21/2026full-timeMotherwell • United KingdomMid-LevelSenior💰 £31,792 - £35,332 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining accurate records and coordinating administrative support within a customer-focused environment, ensuring compliance with policies and procedures while fostering effective relationships with stakeholders.

Highest-signal resume keywords

HNC In AdministrationRecord MaintenanceCustomer-Focused SupportInformation GovernanceCollaborative Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Record KeepingData Quality ManagementAdministrative CoordinationPerformance MonitoringAudit Requirements

Soft Skills

Effective CommunicationTeam CollaborationProblem Solving

Industry Keywords

Property ServicesAsset ManagementHousing ServicesCustomer ServicesCompliance

About the role

Key responsibilities & impact

Maintain accurate repairs records
Liaise with contractors and customers
Issue works orders and inspection requests
Ensure repairs activity progresses in line with approved policies and procedures
Administer and coordinate medical adaptations
Maintain adaptation records and track progress
Liaise with customers, colleagues, contractors and relevant external partners
Support resolution of repairs, voids and property-related enquiries
Maintain property, contractor, repairs, voids and service records
Support performance monitoring, audit requirements, decision making and continuous improvement
Contribute to team working across Property Services, Asset Management, Investment, Compliance, Housing Services and Customer Services
Ensure information is well managed, actions are followed through and customer outcomes remain central to service delivery

Requirements

What you’ll need

HNC in Administration, Business Administration or equivalent relevant work experience
Experience of delivering administrative support in a busy customer-focused environment
Experience of maintaining accurate records, updating systems and coordinating follow-up actions
Understanding of accurate records, data quality, confidentiality and information governance
Ability to work collaboratively and build effective relationships with colleagues, contractors and customers
Must meet the minimum essential requirements for the post to qualify for the guaranteed interview scheme

Benefits

Comp & perks

Competitive benefits and remuneration package
Generous holidays
Flexible working arrangements
On-site gym
Training and development opportunities
Reasonable adjustments during each stage of the recruitment and selection process for disabled candidates
Adjustments to where and how disabled employees work