Carbon Valley Heating and Air

Assistant

• Maintain accurate repairs records
• Liaise with contractors and customers
• Issue works orders and inspection requests
• Ensure repairs activity progresses in line with approved policies and procedures
• Administer and coordinate medical adaptations
• Maintain adaptation records and track progress
• Liaise with customers, colleagues, contractors and relevant external partners
• Support resolution of repairs, voids and property-related enquiries
• Maintain property, contractor, repairs, voids and service records
• Support performance monitoring, audit requirements, decision making and continuous improvement
• Contribute to team working across Property Services, Asset Management, Investment, Compliance, Housing Services and Customer Services
• Ensure information is well managed, actions are followed through and customer outcomes remain central to service delivery

Property Services Assistant