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Carbon

Senior Field Service Engineer

Carbon

. Perform onsite equipment installations, maintenance, and upgrades .

Posted 9/16/2026full-timeRemote • Michigan • United StatesSenior💰 $82,800 - $124,200 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in equipment installation, maintenance, and troubleshooting of mechanical and electrical systems, with a strong focus on customer service and effective communication. Capable of developing processes and documentation while collaborating with engineering and manufacturing teams.

Highest-signal resume keywords
Equipment InstallationTroubleshooting Mechanical SystemsReading Electrical SchematicsCustomer Service ExperienceProcess Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Equipment MaintenanceElectrical Systems TroubleshootingMechanical Systems TroubleshootingProcess DocumentationField Failure Analysis
Soft Skills
Verbal CommunicationWritten Communication
Industry Keywords
EngineeringOnsite SupportInternational TravelCustomer FamiliarizationHands-On Approach

About the role

Key responsibilities & impact
  • Perform onsite equipment installations, maintenance, and upgrades
  • Familiarize customers with product usage and care
  • Develop processes and documentation for standard service actions
  • Recognize trends and patterns in field failures and provide feedback to the development team
  • Work with engineering and manufacturing teams to investigate issues and implement countermeasures
  • Provide support to engineering and manufacturing teams as needed
  • Participate in occasional off-hours calls and work
  • Travel frequently, approximately 75–90%

Requirements

What you’ll need
  • 5+ years of relevant experience
  • BS in engineering field preferred but not required
  • Must have hands-on approach
  • Ability to read electrical schematics and mechanical drawings
  • Excellent verbal and written communication skills
  • Strong troubleshooting skills with mechanical/electrical systems
  • Strong customer service experience required
  • Personal car required
  • Passport required
  • Ability to travel internationally
  • This role is not eligible for current Visa sponsorship or transfer

Benefits

Comp & perks
  • Equity
  • Benefits package
  • Time off programs
  • Comprehensive total rewards package