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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic Cupid and Radiant systems, providing advanced support, incident management, and workflow optimization. Capable of leading stakeholder discussions and mentoring team members while enhancing application performance and operational outcomes.
Highest-signal resume keywords
Epic Cupid CertificationEpic Radiant Certification5+ Years Epic Cupid/Radiant ExperienceProduction SupportWorkflow Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident ManagementTicket ResolutionTroubleshootingSystem EnhancementsTestingMaintenance ActivitiesWorkflow AnalysisSolution DevelopmentApplication Performance SupportCardiology Workflows
Soft Skills
Strong CommunicationAnalytical SkillsProblem-Solving SkillsMentoringTeam Development
Certifications & Qualifications
Epic Cupid CertificationEpic Radiant Certification
Industry Keywords
CardiologyRadiologyStakeholder EngagementCross-Functional CollaborationOperational Outcomes
About the role
Key responsibilities & impact- Provide advanced support for Epic Cupid and Radiant, including incident management, ticket resolution, and troubleshooting
- Partner with clinical and operational stakeholders to identify opportunities for optimization and workflow improvement
- Support system enhancements, upgrades, testing, and ongoing maintenance activities
- Lead stakeholder discussions, gather requirements, and provide recommendations for system improvements
- Analyze workflows and develop solutions that improve efficiency, usability, and operational outcomes
- Collaborate with cross-functional teams to support application performance and organizational objectives
- Mentor and train existing team members while serving as a subject matter expert for Cupid and Radiant
Requirements
What you’ll need- Epic Cupid and/or Radiant certification (required)
- 5+ years of Epic Cupid/Radiant experience (required)
- Hands-on experience supporting both Cupid and Radiant modules is required
- Experience with production support, incident management, and optimization initiatives
- Strong understanding of cardiology and radiology workflows
- Experience leading stakeholder conversations and working directly with end users
- Experience mentoring analysts or supporting team development
- Strong communication, analytical, and problem-solving skills
Benefits
Comp & perks- Full-time, salaried position