Cardamom

Business Analyst

• Collaborate with external and internal customers to understand challenges and identify process improvement and automation opportunities
• Align with consultants and internal stakeholders on requirements
• Create actionable project plans and ensure seamless delivery of process and system changes
• Lead process improvement and transformation projects end to end, from discovery and current-state analysis through design, rollout, adoption, and ongoing refinement
• Select and configure workflow and business systems tools
• Develop solutions using enterprise applications and automation tools
• Leverage technical resources to fill capability gaps
• Design robust ETL processes to ensure stability and security of key data
• Provide technical and operational guidance to clients and internal teams
• Ensure projects align with regulatory and compliance standards and best-practice policies
• Identify new process improvement opportunities across customer and internal Cardamom operations
• Mentor junior team members and promote knowledge sharing

Senior Automation, Business Process Analyst

Analyst

• Support an Epic Provider Finder implementation with a focus on integration and interface coordination
• Track interface dependencies and ensure appropriate follow-up with internal and external stakeholders
• Coordinate technical issue resolution across application, integration, and implementation teams
• Assist with implementation readiness activities, testing coordination, and go-live planning
• Support provider-related interfaces and integration workflows
• Collaborate with project teams to identify risks, dependencies, and potential roadblocks throughout the implementation lifecycle

Senior Automation, Business Process Analyst

Epic Integrations Analyst – Part-Time