Referral Coordinator

Cardiac Study Center (CSC), inc., PS

. Verify patient insurance eligibility for procedures and consultations .

Posted 9/21/2026full-timeRemote • Washington • United StatesMid-LevelSenior💰 $20 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in verifying patient insurance eligibility, managing referral workflows, and utilizing EMR systems to enhance patient care and provider efficiency. Strong communication and organizational skills are essential for effective collaboration across departments.

Highest-signal resume keywords

Healthcare ExperienceHealth Insurance ProcessesReferral WorkflowsEMR ProficiencyCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Insurance VerificationReferral TrackingMedical BillingDocumentation SkillsOffice Equipment Proficiency

Soft Skills

Attention to DetailOrganizational SkillsCustomer-Service MindsetEmpathySelf-Motivation

Tools & Technologies

WordExcelOutlookEMR SystemsFax Machines

Industry Keywords

HealthcareReferral ManagementPatient CarePre-AuthorizationBusiness Office Support

About the role

Key responsibilities & impact

Verify patient insurance eligibility for procedures and consultations
Submit and track referral requests through pre-authorization channels
Follow up weekly on pending referrals and communicate with external providers as needed
Process and fax incoming/outgoing referral documentation
Respond to referral-related calls and messages from the call center and clinic schedulers
Manage email communications across multiple departments and document updates in EMR
Work closely with team members in scheduling, billing, and the business office
Participate in monthly bookkeeping meetings
Provide general backup support to the Business Office
Answer business office phone lines and assist with other tasks as assigned
Help ensure timely, authorized care, reduce patient delays, improve provider workflows, and enhance the overall experience of care

Requirements

What you’ll need

1 year of experience in healthcare or medical billing preferred
Strong knowledge of health insurance processes and referral workflows
Proficiency in Word, Excel, and Outlook
Ability to use basic office equipment (computer, fax, printer, phone)
Excellent communication, follow-up, and documentation skills
Experience with EMR and referral tracking systems preferred
Strong attention to detail and organizational skills
Empathy, patience, and a customer-service mindset
Self-motivated and able to manage priorities in a remote setting
Must reside in Washington state

Benefits

Comp & perks

Fully remote position — available to residents of WA
No nights, weekends, or holidays
On-the-job growth in a role that builds knowledge of healthcare operations, insurance workflows, and cardiology subspecialties
Opportunity to work across subspecialties, including heart failure, vascular, electrophysiology, and nuclear imaging
Collaborative and inclusive team culture with strong support from leadership