Collections Coordinator, Accounts Receivable Specialist

Cardinal Health

. Review aging reports and work insurance accounts to ensure timely resolution and reimbursement .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $16 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong knowledge of medical insurance claim processing, denial management, and compliance with HIPAA regulations. Proficient in utilizing billing software and analytical skills to resolve complex payer issues and improve cash flow.

Highest-signal resume keywords

Medical Insurance Claim ProcessingDenial ManagementBilling Software ProficiencyHIPAA ComplianceAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim AnalysisDenial AppealsEOB AnalysisReimbursement GuidelinesPayer PoliciesCoding ChangesClaims Follow-UpProductivity GoalsTime ManagementDetail Orientation

Soft Skills

Verbal CommunicationWritten CommunicationProblem-SolvingOrganizational SkillsIndependent Work

Tools & Technologies

AthenaG4 CentricityUnlimited FinancialsMicrosoft Office SuitePowerBICopilot

Industry Keywords

Medical OncologyMedicareMedicaidManaged CareCommercial Insurance PlansPayer-Specific GuidelinesFederal Billing RegulationsState Billing Regulations

About the role

Key responsibilities & impact

Review aging reports and work insurance accounts to ensure timely resolution and reimbursement
Contact insurance companies via phone, portals, or E-Mail to check claim status, request reprocessing or escalate issues
Analyze denials and underpayments to determine appropriate action, including appeals, corrections, and resubmissions
Track and follow up on all submitted appeals until resolution
Analyze explanation of benefits (EOBs) and remittance advice to determine reasons for denial or reduced payment
Document all collection activities in the practice management/billing system according to departmental procedures
Follow up on unpaid claims within payer-specific guidelines and timelines
Coordinate with billing team members, coders, and providers to resolve claim discrepancies
Maintain up-to-date knowledge of payer policies, coding changes, and reimbursement guidelines
Ensure compliance with HIPAA and relevant federal/state billing regulations
Flag trends or recurring issues for team leads or supervisors
Meet daily/weekly productivity goals, including claims worked and follow-ups completed
Assist with special projects, audits, or other assigned duties
Apply analytical and organizational skills to resolve complex payer issues, prioritize daily activities, identify trends/issues, and increase cash flow

Requirements

What you’ll need

1-3 years of experience, preferred
High School Diploma, GED or equivalent work experience, preferred
Strong knowledge of medical insurance claim processing and denial management preferred
Medical Oncology/infusion experience is desired
Familiarity with Medicare, Medicaid, IPAs, commercial insurance plans, and managed care preferred
Proficiency in billing software (e.g. Athena, G4 Centricity, Unlimited Financials, etc.) and Microsoft Office Suite
PowerBI and Copilot experience desired
Excellent verbal and written communication skills
Ability to work independently and manage time effectively
Detail-oriented with strong analytical and problem-solving skills
Understanding and utilization of technology and resources provided to work assigned payers and denial work queues
Compliance with HIPAA and all relevant federal/state billing regulations

Benefits

Comp & perks

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs