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Consultant, Continuous Process Improvement – Data Analytics
Cardinal Health. Configure, maintain, and enhance SKAN AI deployments across supported GBFS functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Data Analytics, Business Intelligence, and Process Intelligence, with a strong focus on developing Power BI dashboards and reporting solutions. Proficient in analyzing workforce productivity trends and operational performance metrics to drive data-driven decision-making and process optimization.
Highest-signal resume keywords
Power BI Dashboard DevelopmentData AnalyticsProcess IntelligenceSQL and Data IntegrationWorkforce Analytics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalyticsBusiness IntelligenceProcess MiningPower BISQLData ModelingWorkflow AutomationProcess Improvement MethodologiesAnalytical SkillsTechnical Documentation
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationProblem-Solving Skills
Tools & Technologies
SKAN AIProHanceMicrosoft Power PlatformASP.NETMicrosoft Power Automate
Industry Keywords
Global Business ServicesFinance OperationsHealthcare OperationsSupply ChainLean Six SigmaContinuous ImprovementOperational Excellence
Tech Stack
Tools & technologiesASP.NETSQL.NET
About the role
Key responsibilities & impact- Configure, maintain, and enhance SKAN AI deployments across supported GBFS functions
- Design and manage process intelligence studies, process discovery initiatives, and data collection activities within the SKAN platform
- Manage platform configurations, user access, governance controls, and system settings
- Troubleshoot platform issues, perform system maintenance, and coordinate vendor support
- Analyze SKAN-generated insights to identify inefficiencies, bottlenecks, rework, automation opportunities, and productivity improvements
- Configure and maintain ProHance workforce analytics and productivity management solutions
- Develop productivity analysis frameworks, workforce utilization reports, and operational dashboards
- Monitor platform performance, data quality, and reporting accuracy
- Analyze workforce productivity trends and operational performance metrics
- Design, develop, and maintain interactive Power BI dashboards and reports
- Translate business requirements into visualizations and performance reporting solutions
- Create KPI dashboards, automated reporting solutions, scorecards, process metrics, and operational monitoring frameworks
- Conduct data, trend, root cause, productivity, utilization, operational metrics, and process performance analyses
- Integrate data from multiple sources and identify patterns, risks, opportunities, and emerging trends
- Support process discovery, maturity assessments, diagnostic studies, operational reviews, and improvement projects
- Develop analytical models and reporting tools for data-driven improvement decisions
- Develop and support workflow automation, system integrations, custom business applications, digital tools, and technology solutions
- Evaluate and implement solutions for process optimization, productivity improvement, and operational excellence
- Develop technical documentation, application support procedures, and governance standards
- Collaborate with stakeholders to identify automation opportunities and translate requirements into scalable technical solutions
- Present findings, trends, and recommendations to project teams and business leaders
- Train and support platform users, stakeholders, and operational teams
- Develop user guides, technical documentation, and governance materials
- Promote data-driven decision-making and process intelligence adoption across GBFS
Requirements
What you’ll need- Bachelor's degree in Data Analytics, Computer Science, Information Systems, Industrial Engineering, Business Analytics, Statistics, or a related field; or equivalent combination of education and experience
- 4-8 years of experience in Data Analytics, Business Intelligence, Process Intelligence, Process Mining, Workforce Analytics, or a related technical field
- Experience developing Power BI dashboards and reporting solutions
- Strong analytical and problem-solving skills with experience translating data into actionable business insights
- Experience working with large datasets, data transformation, and reporting tools
- Knowledge of process improvement methodologies and operational performance measurement
- Strong verbal and written communication skills
- Preferred: Experience configuring and administering SKAN AI or similar Task Mining/Process Intelligence platforms
- Preferred: Experience configuring and administering ProHance or Workforce Productivity Analytics platforms
- Preferred: Experience with Power BI including DAX, Power Query, data modeling, and dashboard design
- Preferred: Experience with SQL, relational databases, and data integration techniques
- Preferred: Experience supporting Process Mining, Process Discovery, or Operational Analytics initiatives
- Preferred: Experience within Shared Services, Global Business Services (GBS), Finance Operations, Healthcare Operations, or Supply Chain environments
- Preferred: Experience with Lean Six Sigma, Continuous Improvement, or Operational Excellence methodologies
- Preferred: Experience building automated solutions using Microsoft Power Platform
- Technical skills: Power BI, SQL, data modeling, ASP.NET, Microsoft Power Automate, application development, system integration, business intelligence, analytics, workflow automation, API integration, and data connectivity
Benefits
Comp & perks- Inclusive workplace valuing diversity of thought, experience, and background
- Equal Opportunity employer
- Consideration for employment without regard to protected characteristics