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Consultant, Continuous Process Improvement – Data Analytics
Cardinal Health. Configure, maintain, and enhance SKAN AI deployments across supported GBFS functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Data Analytics, Business Intelligence, and Process Intelligence, with a strong focus on developing Power BI dashboards and reporting solutions. Proficient in analyzing large datasets, translating insights into actionable recommendations, and implementing process improvement methodologies.
Highest-signal resume keywords
Data AnalyticsPower BI DevelopmentProcess Improvement MethodologiesSQL and Data ModelingWorkflow Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalyticsBusiness IntelligenceProcess IntelligencePower BI DevelopmentSQLData ModelingWorkflow AutomationASP.NET DevelopmentApplication DevelopmentAPI Integration
Soft Skills
Analytical SkillsProblem-Solving SkillsVerbal CommunicationWritten Communication
Tools & Technologies
SKAN AIProHanceMicrosoft Power PlatformMicrosoft Power AutomateReporting Tools
Industry Keywords
Global Business ServicesFinance OperationsHealthcare OperationsSupply ChainLean Six Sigma
Tech Stack
Tools & technologiesASP.NETSQL.NET
About the role
Key responsibilities & impact- Configure, maintain, and enhance SKAN AI deployments across supported GBFS functions
- Design and manage process intelligence studies, process discovery initiatives, and data collection activities within the SKAN platform
- Ensure platform configurations, user access, governance controls, and system settings align with business requirements
- Troubleshoot platform issues, perform system maintenance, and coordinate vendor support
- Analyze SKAN-generated insights to identify process inefficiencies, bottlenecks, rework, automation opportunities, and productivity improvements
- Support SKAN deployment and expansion across new business processes and functional areas
- Partner with process improvement teams to convert process intelligence findings into actionable recommendations
- Configure and maintain ProHance workforce analytics and productivity management solutions
- Develop productivity analysis frameworks, workforce utilization reports, and operational dashboards
- Monitor platform performance, data quality, and reporting accuracy
- Analyze workforce productivity trends and operational performance metrics
- Generate insights supporting capacity planning, resource optimization, workload balancing, and operational effectiveness
- Provide support, enhancements, and user guidance for ProHance implementations
- Design, develop, and maintain interactive dashboards and reports using Power BI and other reporting tools
- Translate business requirements into visualizations and performance reporting solutions
- Create standardized KPI dashboards for operational leaders, process owners, and executive stakeholders
- Develop automated reporting solutions improving operational visibility and process health
- Ensure reporting accuracy, consistency, and governance across Strategic Improvement initiatives
- Support scorecards, process metrics, and operational performance monitoring frameworks
- Conduct data analysis, trend analysis, root cause analysis, and operational assessments
- Perform productivity, utilization, operational metrics, and process performance analyses
- Integrate data from multiple sources to support process improvement initiatives
- Identify patterns, risks, opportunities, and emerging trends through advanced data analysis
- Support benchmarking, opportunity assessments, and continuous improvement evaluations
- Deliver actionable insights supporting business decisions and operational improvement
- Partner with Process Intelligence Consultants, Business Analysts, and Process Improvement teams on improvement projects
- Support process discovery, maturity assessments, diagnostic studies, and operational reviews
- Identify automation, standardization, and simplification opportunities
- Develop analytical models and reporting tools for data-driven improvement decisions
- Contribute to improvement recommendations and business cases through quantitative analysis
- Develop and support workflow automation solutions
- Build and maintain automated processes, system integrations, and reporting solutions
- Design, develop, and support custom business applications, digital tools, and technology solutions
- Integrate analytics, reporting, and process intelligence capabilities into improvement initiatives
- Evaluate, recommend, and implement technology solutions for process optimization and operational excellence
- Collaborate with stakeholders to identify automation opportunities and translate requirements into scalable technical solutions
- Develop and maintain technical documentation, application support procedures, and solution governance standards
- Support enhancement, maintenance, and continuous improvement of internally developed applications, automation solutions, and analytics platforms
- Collaborate with stakeholders on reporting, analytics, and process intelligence requirements
- Present findings, trends, and recommendations to project teams and business leaders
- Train and support platform users, stakeholders, and operational teams
- Develop user guides, technical documentation, and governance materials
- Promote data-driven decision-making and process intelligence adoption across GBFS
Requirements
What you’ll need- Bachelor's degree in Data Analytics, Computer Science, Information Systems, Industrial Engineering, Business Analytics, Statistics, or a related field; or equivalent combination of education and experience
- 4-8 years of experience in Data Analytics, Business Intelligence, Process Intelligence, Process Mining, Workforce Analytics, or a related technical field
- Experience developing Power BI dashboards and reporting solutions
- Strong analytical and problem-solving skills with experience translating data into actionable business insights
- Experience working with large datasets, data transformation, and reporting tools
- Knowledge of process improvement methodologies and operational performance measurement
- Strong verbal and written communication skills
- Preferred: Experience configuring and administering SKAN AI or similar Task Mining/Process Intelligence platforms
- Preferred: Experience configuring and administering ProHance or Workforce Productivity Analytics platforms
- Preferred: Experience with Power BI including DAX, Power Query, data modeling, and dashboard design
- Preferred: Experience with SQL, relational databases, and data integration techniques
- Preferred: Experience supporting Process Mining, Process Discovery, or Operational Analytics initiatives
- Preferred: Experience within Shared Services, Global Business Services (GBS), Finance Operations, Healthcare Operations, or Supply Chain environments
- Preferred: Experience with Lean Six Sigma, Continuous Improvement, or Operational Excellence methodologies
- Preferred: Experience building automated solutions using Microsoft Power Platform
- SKAN AI Configuration and Administration
- ProHance Configuration and Administration
- Power BI Development and Data Visualization
- SQL and Data Modeling
- ASP.NET Development
- Microsoft Power Automate
- Application Development and System Integration
- Business Intelligence and Analytics
- Workflow Automation
- API Integration and Data Connectivity
Benefits
Comp & perks- Inclusive workplace that values diversity of thought, experience and background
- Equal Opportunity employer