Financial Counseling Coordinator

Cardinal Health

. Review daily schedules to identify patients requiring financial clearance .

Posted 10/7/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $16 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in financial clearance processes, patient financial education, and revenue cycle management within healthcare settings. Proficient in navigating insurance benefits, oncology treatment pathways, and billing systems to ensure compliance and optimize patient financial outcomes.

Highest-signal resume keywords

Revenue Cycle ManagementOncology Treatment PathwaysFinancial Clearance ProcessesInsurance Benefits KnowledgeICD-10, CPT, and HCPCS Coding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial CounselingBilling SystemsEOB InterpretationMicrosoft Office SuiteDiagnosis Driven Financial ImpactHigh-Cost Oncology Drugs KnowledgeInfusion Services BillingPatient Financial Assistance ProgramsAuthorization VerificationFinancial Risk Evaluation

Soft Skills

Organizational SkillsAnalytical SkillsCommunication SkillsCritical ThinkingCustomer Service

Tools & Technologies

EMR SystemsRegistration/PMS SystemsVOB Systems

Industry Keywords

Healthcare Business OfficeRevenue CyclePatient Financial ResponsibilityClaim DenialsPatient ConfidentialityHIPAA Compliance

About the role

Key responsibilities & impact

Review daily schedules to identify patients requiring financial clearance
Educate patients on expected financial responsibility, including deductibles, copayments, coinsurance, and out-of-pocket maximums
Communicate treatment costs and payment expectations prior to services
Assist patients in understanding their financial obligations
Evaluate financial risks associated with scheduled services, including coverage limitations, medical necessity concerns, frequency limitations, and out-of-network benefits
Identify accounts that may result in patient balances or denied claims
Escalate high-risk accounts for review
Collaborate with clinical and administrative teams to reduce claim denials
Support resolution of pre-service financial issues affecting reimbursement
Identify trends related to financial risk and patient responsibility
Maintain accurate documentation of financial discussions
Ensure notes comply with organizational standards and protect patient confidentiality under HIPAA
Coordinate with internal teams to support accurate and timely revenue cycle processes
Provide exceptional customer service
Manage multiple tasks in a fast-paced environment
Support additional duties and projects as assigned

Requirements

What you’ll need

Minimum of 4 years of experience in a healthcare business office or revenue cycle role preferred
Strong knowledge of insurance and benefits and patient Financial Assistance Programs
Strong understanding of oncology treatment pathways
Familiarity with high-cost oncology drugs, infusion services and specialty pharmacy billing preferred
Working knowledge of diagnosis driven financial impact preferred
Experience with billing systems and interpreting EOBs
Proficiency in Microsoft Office Suite
Strong organizational, analytical, and communication skills
Ability to navigate multiple systems, including EMR, Registration/PMS systems, and VOB systems
Ability to verify authorization and financial clearance with minimal direction
Critical thinking and ability to adapt to process and workflow changes
Experience in oncology or specialty care preferred
Working knowledge of ICD-10, CPT, and HCPCS coding, managed care concepts and fee structures
Background in financial counseling or patient-facing financial roles

Benefits

Comp & perks

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs