IT Business Analyst

Cardinal Health

. Partner with business leaders, product owners, and IT teams to identify business needs and deliver enterprise application solutions across ERP, CRM, and integration platforms .

Posted 11/5/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $96,300 - $137,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Analysis with a focus on ERP and CRM systems, including process mapping, user story documentation, and UAT coordination. Proficient in utilizing tools like Jira and Azure DevOps to translate business needs into actionable solutions.

Highest-signal resume keywords

Business AnalysisERP Systems (SAP)CRM Platforms (Salesforce)User Acceptance Testing (UAT)Process Mapping (Visio, Lucidchart)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process MappingUser Story DocumentationAcceptance Criteria DevelopmentDefect ManagementData MappingFunctional Requirements CreationProcess Flow DiagramsTest ExecutionAI Tools FamiliarityIntegration Solutions

Soft Skills

Strong Communication SkillsCollaborationMentoring

Tools & Technologies

JiraAzure DevOpsVisioLucidchartMicrosoft Copilot

Industry Keywords

Enterprise ApplicationsIntegration PlatformsTechnical SolutionsDefect TriageAI-Assisted Productivity Tools

Tech Stack

Tools & technologies

AzureERP

About the role

Key responsibilities & impact

Partner with business leaders, product owners, and IT teams to identify business needs and deliver enterprise application solutions across ERP, CRM, and integration platforms
Participate in conversations with business partners to understand requirements, investigate operations, and identify viable solution options
Develop business process knowledge and create process flow diagrams, functional requirements, and related documentation
Translate business needs into user stories, acceptance criteria, and system documentation using Jira or Azure DevOps
Partner with ERP and CRM technical teams to support process enhancements and cross-system data flows
Support data mapping, interface concepts, and reporting requirements between enterprise systems
Collaborate with business users and technical teams to coordinate and execute User Acceptance Testing (UAT) and defect management
Communicate technical concepts and project progress to business partners and IT support teams
Learn new enterprise applications, IT tools, and technologies
Apply AI-assisted productivity tools to streamline requirements analysis, documentation, and testing workflows
Contribute to complex projects, technical solutions, policies, and procedures
May mentor less experienced colleagues

Requirements

What you’ll need

Bachelor's degree in a related field preferred, or equivalent work experience preferred
4–8 years of Business Analysis or related experience supporting enterprise applications, preferred
Functional knowledge of enterprise ERP systems (e.g., SAP) and processes, preferred
Familiarity with enterprise CRM platforms (e.g., Salesforce) and integrations, preferred
Experience documenting user stories and managing backlogs (Jira, Azure DevOps), preferred
Experience with process mapping and flow diagramming (Visio, Lucidchart), preferred
Experience with test execution, defect triage, and UAT coordination, preferred
Strong verbal and written communication skills with the ability to bridge business and technical teams, required
Willingness and enthusiasm to learn new IT applications, system configurations, and modern technologies, required
Familiarity with AI tools (e.g., Microsoft Copilot, generative AI for documentation, or platform AI capabilities), preferred

Benefits

Comp & perks

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs