Pharmacy Technician

. Accurately enter and process prescription information while ensuring completeness and accuracy.

Posted 10/16/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $20 - $25 per hourWebsite

Key responsibilities & impact

Accurately enter and process prescription information while ensuring completeness and accuracy.
Process prescription claims through insurance and troubleshoot rejected or unsuccessful claims.
Support prior authorization workflows and coordinate with pharmacists, patients, providers, and insurance carriers.
Assist pharmacists with prescription processing, order review, and resolution of prescription-related questions or issues.
Work across multiple pharmacy queues, including prescription entry, insurance adjudication, copayment collection, order processing, and patient outreach.
Provide professional customer service to patients by phone, including answering pharmacy-related questions, verifying information, assisting with orders and reorders, and resolving concerns.
Make outbound patient calls related to orders, copayments, and other pharmacy needs.
Collect and document patient copayment information and support invoice creation and order processing.
Maintain accurate documentation and data entry across pharmacy systems.
Protect confidential patient and prescription information and maintain HIPAA compliance.
Meet productivity and quality expectations while maintaining accuracy.
Adapt to changing priorities, processes, technologies, and assigned work queues.
Communicate with pharmacists, supervisors, and team members in a remote work environment.
Troubleshoot routine technical or workflow issues and escalate when needed.

What you’ll need

High School diploma, GED or equivalent, or equivalent work experience, preferred.
2-3 years of experience as a Pharmacy Technician in a retail pharmacy environment, preferred.
Active Florida Pharmacy Technician License in good standing.
Prior pharmacy customer service experience, including communicating with patients by phone.
Strong data entry skills with a high level of accuracy and attention to detail.
Ability to manage multiple tasks and priorities while working across different pharmacy workflows or queues.
Ability to work independently in a remote environment while maintaining regular communication with the team.
Comfortable learning and navigating pharmacy systems, computer applications, and Microsoft Office tools.
Ability to protect confidential patient information and follow HIPAA and applicable pharmacy procedures.
Bilingual communication skills, a plus

Comp & perks