Physician Relations Team Manager

Cardinal Health

. Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching .

Posted 10/27/2026full-timeRemote • United StatesSeniorLead💰 $106,700 - $167,640 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing physician relations operations, including hiring, performance management, and strategic planning. Proficient in utilizing CRM data and analyzing market trends to enhance new patient acquisition and referral processes.

Highest-signal resume keywords

Physician Relations ManagementPerformance ManagementCustomer Relationship Management (CRM)Market Trend AnalysisTeam Coaching and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementPerformance Metrics EstablishmentReferral ManagementOutreach Strategy DevelopmentData Analysis

Soft Skills

LeadershipCommunicationConsensus BuildingProblem SolvingCoaching

Tools & Technologies

CRM DataClaims Intelligence Data

Industry Keywords

Primary CareSpecialty CareValue-Based CarePatient AcquisitionOperational Guidelines

About the role

Key responsibilities & impact

Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching
Establish performance metrics and quarterly productivity goals aligned with new patient volume targets for each clinical service line
Coach, evaluate, and monitor team members’ sales and outreach skills with physician offices and staff
Lead quarterly and annual target account planning and goal setting
Conduct regular team and one-to-one check-ins to measure progress
Develop outreach strategies using CRM data and third-party claims intelligence data to identify and capture new referral sources
Analyze market trends and physician referral patterns to measure the impact and ROI of physician relations outreach campaigns
Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove patient-friction barriers
Gather field intelligence and provide leadership feedback on new patient scheduling, referral management processes, competitor tactics, and changing physician needs
Participate in strategic planning, policy and procedure development, and management of department operations

Requirements

What you’ll need

8-12 years of experience, preferred
Bachelor’s degree in related field, or equivalent work experience, preferred
Prior experience working with primary care, specialty care, or value-based care physicians or physician groups, preferred
Travel requirement: 10%-15%
Experience managing department operations and supervising professional employees, front line supervisors and/or business support staff
Ability to participate in policy and procedure development
Ability to ensure employees operate within guidelines
Ability to interact with subordinates, peers, customers, suppliers, and senior management
Ability to resolve operational and project-related issues
Ability to gain consensus from various parties
Experience with Customer Relationship Management (CRM) data and third-party claims intelligence data

Benefits

Comp & perks

Bonus eligible
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Remote work arrangement
10%-15% travel across the United States