Product Experience Design Lead

Cardinal Health

. Serve as the primary Product Experience leader and trusted advisor for the assigned business or product portfolio .

Posted 11/5/2026full-timeRemote • United StatesSenior💰 $106,700 - $152,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in human-centered design and product strategy, effectively connecting user needs with business goals and technical constraints. Proven ability to lead cross-functional teams and influence stakeholders through strong communication and facilitation skills.

Highest-signal resume keywords

Human-Centered DesignProduct StrategyStakeholder ManagementCommunication & Executive InfluenceJourney Mapping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Product DesignInteraction DesignInformation ArchitectureService DesignResearch SynthesisFacilitationStrategic PlanningExperience MeasurementDesign SystemsAccessibility Standards

Soft Skills

Strategic ThinkingBusiness AcumenDecision-MakingCollaborationStorytelling

Industry Keywords

Healthcare ProductsLogisticsSupply ChainEnterprise SoftwareAI-Enabled ProductsCross-Functional EnvironmentsEmbedded Product TeamsGovernance FrameworksCustomer ExperienceDesign Patterns

About the role

Key responsibilities & impact

Serve as the primary Product Experience leader and trusted advisor for the assigned business or product portfolio
Partner with product, engineering, and business leaders to influence roadmap decisions, priorities, and customer-centered outcomes
Participate in planning activities to identify opportunities, manage risk, and align investments with customer and business needs
Lead discovery efforts to uncover customer needs, workflow challenges, operational constraints, and strategic opportunities
Translate research, data, and business inputs into product and experience recommendations
Own and guide research and design decisions within the area of responsibility
Lead cross-functional teams through ambiguity and clarify problems before solutions are defined
Ensure experience quality across workstreams and maintain a consistent quality bar
Identify experience gaps, design debt, customer friction, and portfolio-level opportunities
Advocate for users while balancing technical, operational, and business constraints
Challenge product direction when it introduces experience risk and recommend alternatives
Connect experience decisions to measurable customer and business outcomes
Influence stakeholders through storytelling, facilitation, workshop leadership, and executive communication
Contribute to Product Experience standards, patterns, frameworks, and best practices
Support peer growth through collaboration, feedback, and thought leadership without direct people-management responsibilities

Requirements

What you’ll need

8+ years of experience designing digital products, services, or enterprise experiences preferred
Demonstrated success leading complex product initiatives within cross-functional environments
Expertise in human-centered design, product strategy, and customer-centered decision-making
Strong competencies in Strategic Thinking & Business Acumen, Product Thinking & Concept Development, Communication & Executive Influence, Stakeholder Management, Systems Thinking, Interaction Design & Information Architecture, and Decision-Making & Facilitation
Proven ability to influence outcomes without formal authority
Experience leading workshops, discovery activities, and strategic planning sessions
Ability to connect user needs, business goals, technical constraints, and operational realities into cohesive solutions
Strong written, visual, and verbal communication skills
Experience measuring and articulating the impact of design decisions and customer experience improvements
Experience designing healthcare, logistics, supply chain, or enterprise software products preferred
Experience working in embedded product teams and strategic consulting engagements preferred
Familiarity with design systems, accessibility standards, and governance frameworks preferred
Experience supporting AI-enabled products, services, or workflows preferred
Advanced proficiency with journey mapping, service design, research synthesis, and facilitation preferred

Benefits

Comp & perks

Bonus eligible
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs