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Product Systems Analyst
Cardinal Health. Specialize in understanding key technical features of existing 3rd-party TMS platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in integrating and testing 3rd-party TMS platforms while effectively communicating with stakeholders to analyze business needs and deliver technical solutions. Proficient in SQL querying and application diagnostics, with a strong focus on customer service and meeting business objectives.
Highest-signal resume keywords
SQL QueryingAPI TestingApplication DiagnosticsAgile/Scrum/Kanban ExperienceStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scripting (Python)SQLAPI TestingApplication DiagnosticsDebuggingJava ProgrammingDefect ReportingIncident Ticket CreationTechnical Solution DevelopmentMulti-tasking
Soft Skills
Strong CommunicationCustomer Service OrientationStakeholder EngagementAnalytical ThinkingMentoring
Tools & Technologies
PostmanBrunoDynatraceSplunkJiraServiceNow
Industry Keywords
TMS PlatformsIntegration ImplementationBusiness AnalysisAgile MethodologiesCustomer Needs Analysis
Tech Stack
Tools & technologiesJavaPythonServiceNowSplunkSQL
About the role
Key responsibilities & impact- Specialize in understanding key technical features of existing 3rd-party TMS platforms
- Partner with IT team members to perform integration implementation and testing
- Attend customer meetings, analyze customer needs, and present possible solutions to stakeholders
- Meet with stakeholders, analyze business needs, and communicate to IT teams
- Set clear expectations with stakeholders
- Ensure timely delivery of deliverables
- Maintain alignment with internal business and IT stakeholders
- Take reports of defects, bugs, and issues; create incident tickets and resolve them
- Define and operationalize the role
- Query SQL databases to answer questions
- Develop technical solutions to complex problems
- Potentially mentor less experienced colleagues
Requirements
What you’ll need- Bachelor's degree in related field, or equivalent work experience, preferred
- 4-8 years of experience, preferred
- Technical aptitude with scripting (e.g. Python), SQL, and API testing (e.g. Postman, Bruno)
- Technical aptitude with application diagnostics and debugging (e.g. Dynatrace, Splunk)
- Agile/Scrum/Kanban team experience
- Jira and ServiceNow experience preferred
- Ability to multi-task and manage multiple assignments
- Strong communication skills and the ability to explain decisions, ask questions, discuss requirements, and speak with stakeholders and internal customers
- Passionate about helping customers and meeting business objectives
- Java or other programming experience preferred
- Sales or customer service experience would be desirable
Benefits
Comp & perks- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs