Referral Coordinator

Cardinal Health

. Process and track patient referrals .

Posted 9/15/2026full-timeLa Jolla • California • United StatesMid-LevelSenior💰 $23 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing patient referrals, managing provider schedules, and ensuring accurate completion of referral paperwork. Strong communication skills are essential for interacting with healthcare staff and addressing patient inquiries.

Highest-signal resume keywords

Patient Referral ManagementMedical Office ExperienceCustomer Service ExperienceInsurance VerificationAppointment Scheduling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Referral ProcessingPatient Record MaintenanceBasic Problem ResolutionDocumentation Accuracy

Soft Skills

Communication SkillsInterpersonal Skills

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HealthcarePatient InformationReferral ProcessProvider Coordination

About the role

Key responsibilities & impact

Process and track patient referrals
Communicate with physicians, nurses, and other healthcare staff to obtain necessary patient information
Ensure all referral paperwork is completed accurately and in a timely manner
Verify patient insurance coverage for referred services
Schedule patient appointments with specialist providers
Answer patient inquiries regarding the referral process
Maintain updated records of patient referrals and outcomes
Manage providers' schedules and appointments
Apply acquired job skills and company policies and procedures to complete standard tasks
Work on routine assignments requiring basic problem resolution
Consult with supervisors or senior peers on complex and unusual problems

Requirements

What you’ll need

1-3 years of experience, preferred
High School Diploma, GED or equivalent work experience, preferred
Medical Office experience with dealing with referrals required
Customer service experience

Benefits

Comp & perks

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs