Senior Analyst, Collections

Cardinal Health

. Collect outstanding accounts receivable, including conducting dispute research and developing payment plans with customers .

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $27 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and effective communication skills while managing accounts receivable and resolving disputes. Proficient in utilizing Microsoft Office Suite to prepare reports and facilitate presentations.

Highest-signal resume keywords

Accounts Receivable ManagementCustomer Relationship ManagementDispute ResolutionMicrosoft Office Suite ProficiencyEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivablePayment PlansDispute ResearchReport PreparationTechnical Problem Solving

Soft Skills

Customer-Focused ApproachCross-Functional CollaborationStakeholder EngagementJudgment Application

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPoint

Industry Keywords

Customer Needs SupportRoot Cause AnalysisModerate Scope Projects

About the role

Key responsibilities & impact

Collect outstanding accounts receivable, including conducting dispute research and developing payment plans with customers
Build trusted relationships with customers and internal business partners
Work directly with the Service Leader for designated accounts as a single point of contact
Prepare and report open accounts receivable balances for assigned accounts
Work cross-functionally with all levels within the organization, internally and externally
Facilitate meetings and presentations, communicate effectively with stakeholders, and engage participants
Support customer needs through a customer-focused approach and identify root causes of issues
Apply working knowledge of concepts, principles, and technical capabilities to perform varied tasks
Work on projects of moderate scope and complexity
Identify solutions to technical problems and take action to resolve them
Apply judgment within defined parameters

Requirements

What you’ll need

Bachelor's degree in related field, or equivalent work experience, preferred
2-4 years of experience, preferred
Strong written and verbal communication skills, with the ability to effectively interact with customers and cross-functional stakeholders
Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint

Benefits

Comp & perks

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs