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Senior Analyst, IT Client Services
Cardinal Health. Use deep subject matter, functional expertise, influence and process skills to help internal and external customers and stakeholders identify and meet high-priority needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in audio-visual technology, including live video switching and distribution, while effectively managing multiple high-visibility projects. Proficient in training team members and consulting with executive leadership to ensure successful event execution.
Highest-signal resume keywords
Live Video Switching And DistributionAudio-Visual/Video Hardware And SoftwareVideo Editing Using Adobe Premiere And After EffectsIntermediate Knowledge Of IP Protocols And Networking ConceptsExperience Running Corporate Town Hall Events
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Video Broadcast ExperienceLive Camera And PTZ Camera Setup And OperationIntermediate Knowledge Of Wiring, Installation And TroubleshootingTechnical Problem SolvingAudio/Video Systems Implementation And Maintenance
Soft Skills
Ability To Manage StressMultitaskingQuick LearnerEffective Communication
Tools & Technologies
VizrtTricasterBlackMagic DesignZoomNDIDante
Industry Keywords
Audio-Visual TechnologyCorporate EventsProject ManagementStakeholder EngagementTechnical Knowledge
Tech Stack
Tools & technologiesSwitching
About the role
Key responsibilities & impact- Use deep subject matter, functional expertise, influence and process skills to help internal and external customers and stakeholders identify and meet high-priority needs
- Jointly develop practical implementation plans with other accountable parties
- Generate practical, sustainable and creative options to solve problems and create business opportunities while maximizing existing resources
- Proactively develop and maintain technical knowledge in specialized areas and stay current on trends and best practices
- Assess and listen to customers to understand and anticipate needs and determine priorities in the context of the overall enterprise
- Assume responsibility of a V1 role in most large meetings and events
- Set and maintain the standard for video switching and distribution for the team
- Work on multiple large, highly visible projects simultaneously and deliver all project-specific deliverables by deadlines
- Ensure audio/video systems are implemented correctly and maintained appropriately
- Train less experienced team members on implemented video technologies
- Apply technical knowledge to varied tasks and projects of moderate scope and complexity
- Identify solutions to technical problems and take action to resolve them
Requirements
What you’ll need- 2-4 years of experience, preferred
- Bachelor's degree in related field, or equivalent work experience, preferred
- Preferred knowledge of audio-visual/video (av/video) hardware and software
- Experience running/leading corporate town hall events with audio-visual/video technology preferred
- Live Video Switching and Distribution preferred
- Knowledge of Vizrt/Tricaster and BlackMagic Design ecosystems preferred
- Video Broadcast experience preferred
- Live camera and PTZ camera setup and operation preferred
- Video editing using multiple programs, including Adobe Premiere and After Effects, preferred
- General A/V tech knowledge supporting breakout rooms preferred
- Zoom support and troubleshooting preferred
- Ability to lift 50 to 75 pounds
- Ability to be on your feet up to 8 hours a day
- Experience consulting and communicating with executive leadership teams for small to large town hall meetings and events preferred
- Quick learner with ability to manage stress and multitasking on a daily basis preferred
- Experience working with vendors on product selections to maintain or enhance team capabilities preferred
- Intermediate to advanced knowledge of IP protocols and networking concepts, including NDI and Dante, preferred
- Intermediate knowledge of wiring, installation and troubleshooting complex Audio Visual systems preferred
- Ability to travel internationally and domestically up to 30% of the time preferred
Benefits
Comp & perks- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs