Senior Specialist, Learning Development – Delivery

Cardinal Health

. Deliver learning to multiple geographies and/or business segments, including new hire onboarding and continuous learning experiences .

Posted 10/27/2026full-timeTaguig • PhilippinesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering effective training programs across various formats, including instructor-led and virtual settings, while applying adult learning theories and best practices. Proficient in evaluating training effectiveness and collaborating with stakeholders to align learning strategies with business objectives.

Highest-signal resume keywords

Training FacilitationAdult Learning TheoriesMicrosoft Office ApplicationsHealthcare Industry ExperienceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Course EvaluationTraining AdministrationClassroom ManagementFeedback ProvisionProblem Solving

Soft Skills

Engagement SkillsCollaboration Skills

Tools & Technologies

Presentation ToolsFacilitation TechniquesTraining System Technologies

Industry Keywords

Customer ServiceCall CenterHealthcareMedicalPharmaceutical

About the role

Key responsibilities & impact

Deliver learning to multiple geographies and/or business segments, including new hire onboarding and continuous learning experiences
Deliver instructor-led and virtual instructor-led training
Evaluate courses and conduct course evaluations to align business objectives with learning needs and strategies
Administer learning processes and coordinate training schedules
Apply adult learning theories and best practices
Collaborate with business leaders and learning business partners to identify development needs and offer solutions
Use presentation and facilitation tools, techniques, and materials
Use training system technologies and classroom tools
Apply classroom management and facilitation techniques to various classroom situations
Provide feedback on course design and content to the Instructional Design & Development team
Provide feedback to class participants and business leaders
Work on projects of moderate scope and complexity
Identify solutions to technical problems and take action to resolve them

Requirements

What you’ll need

Bachelor’s degree in related field, preferred
2+ years of relevant experience in customer service or call center industries is required
Experience in the healthcare, medical, or pharmaceutical business segment is an advantage
Experience facilitating training in both virtual and in-person settings
Strong communication, engagement, and facilitation skills
Knowledge of using Microsoft Office applications to create and display reports and dashboards
Willingness to work on a hybrid setup and during US business hours
Internal candidates must have worked in a B4, P1, and P2 role for at least one year before consideration

Benefits

Comp & perks

Hybrid work arrangement
Equal Opportunity workplace
Inclusive workplace valuing diversity of thought, experience, and background