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Supervisor, Customer Order Management
Cardinal Health. Lead Analysts through change, create a culture of empowerment, and support business partners and customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in optimizing processes and driving performance while fostering a culture of empowerment and accountability. Proven ability to collaborate cross-functionally and resolve operational issues effectively.
Highest-signal resume keywords
Leadership ExperienceProcess ImprovementCustomer Facing LeadershipOperational Excellence (OpEx)Financial and Logistics Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process OptimizationRoot Cause Problem SolvingPerformance ManagementPolicy DevelopmentData Analysis
Soft Skills
Excellent CommunicationTeam DevelopmentStakeholder Consensus Building
Industry Keywords
Value StreamBusiness SupportOperational GuidelinesChange ManagementTalent Development
About the role
Key responsibilities & impact- Lead Analysts through change, create a culture of empowerment, and support business partners and customers
- Optimize processes, automate where possible, and attract, retain, and develop talent
- Maintain visibility across the value stream
- Drive performance, root cause problem solving, and process improvement
- Hold Analysts accountable for their work
- Review Analysts’ research results accurately and timely, providing feedback and training as needed
- Work cross-functionally with areas throughout OptiFreight and external to Cardinal Health
- Coordinate and supervise daily activities of operations or business support staff
- Participate in developing policies and procedures to achieve specific goals
- Ensure employees operate within guidelines
- Resolve operational and project-related issues and gain consensus among stakeholders
Requirements
What you’ll need- Bachelor’s degree in related field, or equivalent work experience
- Customer facing leadership experience
- 4 + years leadership experience preferred
- OpEx exposure highly desired
- Experience working in Financial and/or Logistics function preferred
- Excellent communication skills
Benefits
Comp & perks- Inclusive workplace that values diversity of thought, experience and background
- Equal Opportunity employer