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Leave of Absence Manager
CARE. Administer the Company’s leave of absence programs, including FMLA, state and local leave, paid family and medical leave, parental, military, personal, and Company-sponsored leaves .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering leave of absence programs, including FMLA and ADA accommodations, while ensuring compliance with federal, state, and local laws. Proficient in managing sensitive information and coordinating with various stakeholders to enhance employee experience and operational effectiveness.
Highest-signal resume keywords
FMLA AdministrationADA Accommodations ManagementWorkers' Compensation CoordinationHRIS ManagementLeave Case Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ERISA KnowledgeACA KnowledgeHIPAA KnowledgeCOBRA KnowledgeLeave Management Best PracticesFederal Employment LawsState Employment LawsLocal Employment LawsMedical Leave CoordinationBenefits Continuation
Soft Skills
Exceptional OrganizationStrong CommunicationCustomer Service SkillsDiscretion and ProfessionalismCompassionate Communication
Tools & Technologies
HRISLeave-Management PlatformsCase-Management SystemsUKG
Industry Keywords
Leave of Absence ProgramsEmployee BenefitsCompliance InitiativesEmergency ResponseEmployee Vaccination Records
About the role
Key responsibilities & impact- Administer the Company’s leave of absence programs, including FMLA, state and local leave, paid family and medical leave, parental, military, personal, and Company-sponsored leaves
- Partner with brokers and vendors to evaluate plan performance, ensure service excellence, and optimize cost-effectiveness
- Guide employees and managers on leave eligibility, documentation, benefits continuation, pay coordination, and return-to-work expectations
- Complete leave notices, certifications, designation communications, payroll coordination, and related documentation
- Maintain leave records in HRIS and leave-management systems; monitor leave balances, intermittent leave usage, and return-to-work dates
- Partner with Payroll, Benefits, HR Business Partners, managers, and external leave vendors
- Monitor changes in federal, state, and local leave laws and recommend process or policy updates
- Develop reporting and identify trends, risks, and opportunities to improve the leave experience and operational effectiveness
- Manage the ADA interactive process, review medical documentation, assess accommodations, document decisions, and monitor effectiveness
- Coordinate workers’ compensation claims, communications, reporting, documentation, and return-to-work or transitional-duty arrangements
- Support emergency-response activities and employee continuity during natural disasters or other events
- Coordinate with HR leadership, business continuity teams, Payroll, Benefits, and managers to support affected employees
- Maintain employee-facing emergency-response communications and procedures
- Securely collect, track, and maintain employee vaccination records
- Serve as the initial HR contact for safety tickets and partner with the Safety team on communications, incident follow-up, and compliance initiatives
- Serve as a cross-trained backup and active contributor to the Benefits Manager
- Support special projects as needed
Requirements
What you’ll need- Strong knowledge of ERISA, ACA, HIPAA, COBRA, FMLA, ADA, and other applicable laws
- Experience working with medical leave and disability vendors; familiarity with leave case management best practices
- Demonstrated experience managing workers’ compensation processes and coordinating return-to-work programs
- Strong working knowledge of federal, state, and local employment laws related to leave, accommodations, workers’ compensation, and benefits continuation
- Experience working with HRIS, leave-management platforms, and case-management or ticketing systems; UKG experience is preferred
- Ability to manage sensitive and confidential information with sound judgment, discretion, and professionalism
- Exceptional organization, follow-through, communication, and customer-service skills
- Ability to independently manage a high volume of cases, balance competing priorities, and communicate complex requirements in clear, compassionate language
- Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent combination of education and relevant experience will be considered
- 5+ years of progressive experience administering employee leaves of absence, including FMLA, ADA accommodations, and state and local leave programs
- Experience participating in or supporting HR, leave-management, benefits, or related vendor implementations is preferred
- Must be able to work remotely within the United States
- Care Access is unable to sponsor work visas at this time
Benefits
Comp & perks- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
- Less than 10% travel; occasional planned travel may be required