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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in end-to-end product design, including user flows, wireframes, and interactive prototypes, while effectively collaborating with cross-functional teams to enhance digital experiences. Proficient in applying accessibility principles and contributing to design systems to ensure consistency and usability.
Highest-signal resume keywords
End-To-End Product DesignUser Flows and WireframesFigma ProficiencyAccessibility PrinciplesCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User FlowsWireframesHigh-Fidelity InterfacesInteractive PrototypesDesign System DocumentationUsability TestingHTMLCSSPrototypingResponsive Design
Soft Skills
Effective CommunicationConstructive FeedbackEmpathyCuriosityAdaptability
Tools & Technologies
FigmaAI-Enabled ToolsPrototyping Tools
Certifications & Qualifications
GED
Industry Keywords
Digital ExperiencesUser Experience DesignUI DesignCross-Functional TeamStakeholder Engagement
About the role
Key responsibilities & impact- Contribute to end-to-end digital experiences supporting Care Access participants, members, and internal teams.
- Own assigned design work from problem definition through delivery.
- Design and iterate on user flows, wireframes, low- and high-fidelity mockups, interactive prototypes, and final interface specifications.
- Explore concepts, document edge cases and interaction states, incorporate stakeholder and user feedback, and provide developers with implementation details.
- Apply and contribute to the living design system, including documenting reusable components and identifying improvements.
- Develop expertise in assigned product areas, user needs, operational workflows, and business goals.
- Translate research and business findings into design opportunities and clear problem statements.
- Support discovery and validation through user interviews, usability sessions, stakeholder conversations, and feedback review.
- Prepare research questions and prototypes, observe or facilitate sessions, capture themes, share findings, and prioritize design changes.
- Monitor and improve the quality and effectiveness of released product experiences.
- Partner with product managers, engineers, and operational teams to review feedback, product data, support trends, and implementation quality.
- Identify usability, accessibility, or workflow issues and recommend prioritized improvements.
- Verify delivered experiences align with approved designs and intended user outcomes.
- Perform other duties as assigned.
Requirements
What you’ll need- A portfolio demonstrating end-to-end product or UX/UI design work, including the problem addressed, design process, decisions, collaboration, and resulting outcome.
- Proficiency creating user flows, wireframes, high-fidelity interfaces, and interactive prototypes in Figma or comparable product-design tools.
- Experience designing responsive, multi-step workflows for participant-facing products, internal tools, or other complex digital experiences.
- Ability to apply, document, and contribute to a design system while maintaining consistency with established UI patterns.
- Working knowledge of accessibility principles and the ability to incorporate accessible interaction and visual-design practices into everyday work.
- Ability to participate in user interviews and usability testing, synthesize feedback, and convert insights into actionable design improvements.
- Ability to communicate design rationale clearly, present work remotely, and give and receive specific, constructive feedback.
- Ability to collaborate effectively with design, product, engineering, research, and business or operational stakeholders in a remote environment.
- Ability to work independently, surface risks or questions early, manage competing priorities, and adapt when product assignments or business needs change.
- Comfort working close to implementation, including discussing interaction behavior and technical constraints with engineers; familiarity with HTML, CSS, or prototyping with code is helpful.
- Curiosity about using AI-enabled tools to accelerate exploration, prototyping, documentation, or iteration while applying sound design judgment.
- Empathy, respect, sound judgment, and a commitment to continuous learning and improvement.
- GED (to comply with Care Access minimum requirement)
- 2+ years of product design, UX design, or UI design experience contributing to digital products as part of a cross-functional team, with demonstrated experience taking assigned work from discovery and concept development through detailed design and implementation support.
- Care Access is unable to sponsor work visas at this time.
Benefits
Comp & perks- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
