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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing, implementing, and optimizing enterprise infrastructure and cloud services, with a strong focus on identity management, endpoint management, and security practices. Proficient in automation, monitoring, and technical documentation to enhance system performance and reliability.
Highest-signal resume keywords
Enterprise Infrastructure ManagementIdentity Management (IAM)Cloud Services (Azure/AWS)Scripting/Automation (PowerShell, Python, Bash)Monitoring and Observability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Identity ManagementEndpoint ManagementCloud ServicesNetworking FundamentalsMFA/Conditional AccessPatch/Vulnerability ManagementAutomation PatternsTroubleshooting SkillsTechnical DocumentationBusiness Continuity Planning
Soft Skills
MentoringIncident LeadershipCollaboration
Tools & Technologies
M365MDMEDRIAMMonitoring Tools
Certifications & Qualifications
Bachelor’s Degree or Equivalent
Industry Keywords
Cloud ServicesIncident ManagementOperational MetricsAudit LoggingService Level Agreements (SLAs)
Tech Stack
Tools & technologiesAWSAzureCloudPython
About the role
Key responsibilities & impact- Lead the design, implementation, and continuous optimization of enterprise infrastructure, cloud services, and endpoint management systems
- Research, design, deploy, and improve identity, M365, endpoint management, and cloud systems
- Lead upgrades, migrations, and new platform rollouts with standards and documentation
- Own monitoring, alerting, incident response, root-cause analysis, and permanent fixes for critical services
- Improve uptime, performance, and security through automation and hardening
- Partner with Security and Compliance to implement least privilege, patching, logging, and access-review controls
- Manage vendor escalations, evaluate tools, and ensure systems meet internal standards and audit requirements
- Mentor junior system administrators and build knowledge bases and self-service guides
- Maintain runbooks, SOPs, architecture diagrams, CMDB/service catalog entries, and other technical documentation
- Participate in on-call rotation, escalation support, incident postmortems, and corrective-action tracking
- Contribute to tool evaluations, proof-of-concepts, standards, and adoption of MDM, EDR, IAM, backup, and monitoring tools
- Implement and test business continuity and disaster recovery runbooks
- Participate in cross-functional projects including M&A integrations, system migrations, and data center/cloud transitions
Requirements
What you’ll need- Bachelor’s Degree or Equivalent
- 7+ years of experience within an information technology specific role
- Strong knowledge of enterprise infrastructure: identity/IAM, M365, endpoint management, networking fundamentals, and directory services
- Working knowledge of Azure and/or AWS, including core services, IAM, networking, logging, and cost/guardrail concepts
- Understanding of MFA/conditional access, least privilege, hardening, patch/vulnerability management, and audit logging
- Familiarity with incident/problem/change management, SLAs, and operational metrics
- Knowledge of automation patterns and configuration management concepts
- Ability to design and implement scalable, secure systems end-to-end
- Strong troubleshooting skills across endpoints, identity/auth, networking, and SaaS/cloud dependencies
- Proficiency in scripting/automation; PowerShell strongly preferred, Python/Bash a plus
- Experience with monitoring and observability, log collection, alert tuning, dashboards, and on-call/incident leadership
- Solid technical documentation skills
- Care Access is unable to sponsor work visas at this time
Benefits
Comp & perks- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
- Less than 10% travel requirements
- Remote work within the United States
