Specialist, Study Training Compliance – DoA Matrix Management

CARE

. Track and monitor clinical staff training completion, including study-specific and mandatory compliance training .

Posted 11/3/2026full-timeRemote • United StatesJuniorMid-Level💰 $50,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical research operations, compliance documentation, and training management, ensuring alignment with regulatory standards and sponsor expectations. Proficient in utilizing technology platforms for tracking and maintaining training records while fostering effective communication across cross-functional teams.

Highest-signal resume keywords

Clinical Research OperationsTraining Compliance ManagementRegulatory DocumentationMicrosoft Office ProficiencyInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Documentation ManagementCompliance TrackingOnboarding SupportMulti-Trial Documentation WorkflowsEISF FamiliarityDatabase Systems KnowledgeDetail-Oriented OrganizationTechnology Platform UtilizationStudy-Specific TrainingAudit-Ready Record Maintenance

Soft Skills

Strong Interpersonal SkillsCustomer Service SkillsAdaptabilityCollaborationProblem-Solving

Tools & Technologies

Clinical ConductorFlorenceSIPMicrosoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft SharePointEISF Systems

Industry Keywords

ICH-GCPSOPCompliance StandardsClinical Training PlatformsHealth AdministrationLife Sciences

About the role

Key responsibilities & impact

Track and monitor clinical staff training completion, including study-specific and mandatory compliance training
Support delegation processes during study start-up by verifying that training aligns with assigned roles
Ensure training documentation is complete, current, and meets ICH-GCP, SOP, and sponsor requirements
Support DOA matrix setup and maintenance by confirming training completion and role assignments
Work cross-functionally to ensure delegation readiness for protocol activities and study transitions
Upload and maintain essential staff training records, certifications, and staff documents in the eISF and associated systems
Ensure site staff training records are audit-ready and aligned with regulatory and sponsor expectations
Support internal audits, monitoring visits, and sponsor document requests
Collaborate with internal stakeholders to support study training and access coordination across study phases
Participate in team meetings and contribute to documentation and communication tools to enhance team efficiency
Escalate issues or delays to senior team members to ensure study and site compliance timelines are met
Communicate with internal staff, sponsors, and vendors regarding compliance tasks and timelines
Assist in resolving training or access issues with the broader team
Perform other duties as assigned

Requirements

What you’ll need

Understanding of clinical research operations and the importance of compliance and documentation
Strong organizational and tracking skills; detail-oriented with the ability to manage multiple tasks effectively
Comfortable working with technology platforms (e.g., Clinical Conductor, Florence, SIP)
Microsoft Office proficiency required
Strong interpersonal and communication skills for cross-functional teamwork
Ability to work both independently and as part of a collaborative team
Professional and adaptable when interacting with providers, vendors, and sponsor representatives
Knowledge of Microsoft Office applications, particularly Excel, Word, Outlook, and SharePoint
Familiarity with internet-based research and database systems
Strong interpersonal and customer service skills
Bachelor's degree in Life Sciences, Health Administration, or a related field preferred
Minimum of 2 years of experience in a Central Support or clinical research support role at Care Access or within a comparable organization
Proven experience supporting onboarding, training compliance, and/or access coordination in a regulated research environment
Demonstrated ability to navigate and work within compliance-driven systems and support multi-trial documentation workflows
Familiarity with eISF (Florence) and clinical training platforms is a plus
Must be able to work remotely within the United States
Care Access is unable to sponsor work visas at this time

Benefits

Comp & perks

Paid Time Off (PTO) and Company Paid Holidays
100% Employer paid medical, dental, and vision insurance plan options
Health Savings Account and Flexible Spending Accounts
Bi-weekly HSA employer contribution
Company paid Short-Term Disability and Long-Term Disability
401(k) Retirement Plan, with Company Match