Director of Workforce Transformation

CareerTeam

. Partner directly with state leaders and local workforce boards to perform deep-dive process autopsies .

Posted 9/17/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workforce development, project management, and translating complex technology solutions into practical applications. Proficient in navigating workforce services and regulations to enhance outcomes for job seekers and communities.

Highest-signal resume keywords

Workforce Development ExperienceProject ManagementWIOA KnowledgeTANF KnowledgeSNAP Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process AnalysisWorkflow ImprovementTechnical TranslationCase ManagementFinancial TrackingLabor Exchange RequirementsImplementation SupportCustomer ConfigurationService Model ArchitectureProject Management

Soft Skills

Critical ThinkingVerbal CommunicationWritten CommunicationTime ManagementOrganization

Tools & Technologies

Career Edge

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Workforce ServicesLocal Workforce BoardsRegional DifferencesComplex RequirementsConfidentiality

About the role

Key responsibilities & impact

Partner directly with state leaders and local workforce boards to perform deep-dive process autopsies
Dissect current workflows, identify bottlenecks and outdated processes, and architect improved service models
Act as the primary technology translator between customer needs and Career Team's system
Help customers configure and launch tools that address daily workforce-service challenges
Translate workforce directives, including referral processes, case management, programmatic financial tracking, and labor exchange requirements, into technical process flows in Career Edge
Guide workforce boards in mastering new tools to improve outcomes for job seekers and communities
Spend moderate time on-site with state and local customers during active implementations

Requirements

What you’ll need

Bachelor's degree or higher
Over 5 years of experience in workforce development
Experience spanning workforce services at multiple levels, ideally across boards, regions, or states
Experience collaborating with state and local workforce boards
Experience managing regional differences and navigating complex, locally-specific requirements
5+ years of specific knowledge in WIOA, TANF, SNAP, and other workforce-related contracts/programs
5+ years of advanced project management experience
Ability to translate technology capabilities into practical, jargon-free solutions
Strong critical-thinking, research, accuracy, time-management, organization, verbal communication, and written communication skills
Confidentiality, sensitivity, and tact
Successful completion of a background check, including criminal, prior employment, and education verification

Benefits

Comp & perks

Equal Opportunity Employer
Employment contingent upon successful completion of a background check
Employee training and development requirements are supported as part of employment administration