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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating transitions of care and assessing needs across mental health, medical, and social service domains. Proficient in initiating referrals and collaborating with multidisciplinary teams to facilitate access to services.
Highest-signal resume keywords
Needs AssessmentReferral InitiationCollaboration With Multidisciplinary TeamsPerson-Centered PracticesCommunity Health Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Needs AssessmentReferral InitiationBehavioral Health KnowledgeMental Health AssessmentSocial Service Assessment
Soft Skills
EngagementCollaborationCommunication
Certifications & Qualifications
High School DiplomaGEDCollege Degree in Human Services
Industry Keywords
Community ProgramsService ProvidersSystem of CareResidential AdmissionsEvidence-Based Practices
About the role
Key responsibilities & impact- Support individuals receiving care by coordinating transitions across the system of care
- Serve as a key point of engagement for callers
- Assess needs across mental health, medical, and social service domains
- Complete needs assessments and other appropriate tools
- Initiate and submit referrals to medical and behavioral health care, community programs, and service providers
- Monitor progress toward individualized goals
- Facilitate timely access to services, including residential admissions when appropriate
- Collaborate with individuals, care teams, community stakeholders, and multidisciplinary teams
- Participate in supervision and team meetings
- Maintain working knowledge of care partners, service providers, and system stakeholders
- Support residential admissions through the bed registry and external stakeholders
- Follow program, department, and company policies and complete assigned duties
Requirements
What you’ll need- High School Diploma, GED, or Equivalent, Required
- College degree in Human Services or related field, Strongly Preferred
- One year work engagement or experience with individuals living with dynamic and complex behavioral health needs, Preferred
- One year community health or lived experience, Preferred
- Person-centered, evidence-based practices
- Ability to assess mental health, medical, social, and other service needs
- Ability to initiate referrals to medical and behavioral health care, community programs, and service providers
- Ability to collaborate with multidisciplinary care teams and community stakeholders
- Available for Tuesday-Saturday or Sunday-Thursday shifts, 11:00pm-7:00am
- No travel required
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- 403(b) Retirement Plan
- Generous PTO – Vacation, Sick, Personal, and Holidays
- Tuition Reimbursement & Professional Development Support
- Mission-driven, innovative team environment