Business Insights Analyst

Carewell

. Design and build reports and dashboards that enable stakeholders to self-monitor their business area .

Posted 10/21/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in analytics and business intelligence, with strong SQL skills for complex data analysis and reporting. Proficient in translating data insights into actionable business strategies while effectively communicating findings to stakeholders at all levels.

Highest-signal resume keywords

Strong SQL SkillsExperience With Reporting ToolsData Modeling UnderstandingE-Commerce ExperienceAnalytical Reporting Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisKPI TrackingFinancial ReportingMarketing Efficiency AnalysisCustomer Cohort AnalysisSQL QueryingData VisualizationMetric DevelopmentHypothesis TestingPerformance Analysis

Soft Skills

Strong Communication SkillsStakeholder CollaborationProblem-SolvingAnalytical ThinkingPresentation Skills

Tools & Technologies

HexLookerOmniClaudeChatGPTCopilot

Industry Keywords

Business IntelligenceE-CommerceDTCAnalyticsReporting

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Design and build reports and dashboards that enable stakeholders to self-monitor their business area
Identify underlying business drivers behind metric movement
Partner with stakeholders to use data for strategic business decisions
Identify relevant KPIs and build ongoing tracking for them
Build and maintain monthly financial reports with light analysis across revenue, margin, and cost lines
Retire or simplify reports that no longer drive decisions
Analyze marketing efficiency, including CAC, LTV, spend efficiency, and channel performance
Analyze merchandising, revenue, profit, margin, product, and category performance
Analyze customer cohort behavior, retention, repeat purchases, and Autoship performance
Analyze Care Services productivity, throughput, service-level metrics, and staffing efficiency
Turn stakeholder input into concrete, testable hypotheses and measurable levers
Build tracking before levers are pulled, close the loop on results, and adjust hypotheses or tracking as needed
Work directly with stakeholders from individual contributors to senior leadership
Translate technical and data-heavy findings into plain language
Understand table structure and data model design sufficiently to direct re-engineering of existing tables
Write complex, efficient SQL independently
Use Claude, Claude Code, Claude Cowork, and Hex in the everyday analytical workflow
Escalate data model or table-structure issues rather than repeatedly working around them

Requirements

What you’ll need

3–5 years of experience in analytics, business intelligence, reporting, or a closely related analytical role
Demonstrated experience working across multiple functional areas of a business, such as marketing, product, finance, and operations
Strong SQL skills, including complex analytical queries, joins across multiple tables, and aggregations at different levels of grain
Working understanding of relational table structure and data modeling concepts
Proven experience with modern reporting tools such as Hex, Looker, and Omni
Practical, hands-on experience using AI tools such as Claude, ChatGPT, Copilot, or similar from day one
E-commerce or DTC experience strongly preferred; service-business experience also valuable
A specific example of a report or metric built that changed a stakeholder's decision
Strong written and verbal communication skills; comfort presenting findings to stakeholders at all levels
Track record indicating genuine interest in developing analytical craft rather than pursuing a management track
Degree in a quantitative, business, or related field preferred

Benefits

Comp & perks

Competitive compensation
Health, Dental, and Vision insurance
Short-term Disability and Life Insurance (100% employer-sponsored)
Long-term Disability
Supplemental Life Insurance (employee-sponsored)
401(k) Retirement Plan
100% Remote
Generous paid time off and 6 paid holidays
Employee discount