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Caribou

Senior Manager, Monetization Strategy – Operations

Caribou

. Own Caribou’s vehicle protection business and its monetization performance .

Posted 9/25/2026full-timeUnited StatesSenior💰 $122,000 - $153,000 per yearWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Own Caribou’s vehicle protection business and its monetization performance
  • Manage product attachment rates and earnings across the F&I business
  • Design and launch new sales approaches across sales and digital channels
  • Define success criteria and scale or stop initiatives based on results
  • Perform SQL analysis, evaluate experiments, and identify performance drivers
  • Manage product-provider relationships, conduct monthly performance reviews, resolve issues, and negotiate rates
  • Collaborate with Sales, Enablement, Product, Analytics, and Lender Success
  • Lead partner reviews and track weekly performance
  • Set the business plan, make decisions, and grow the protection business quarter over quarter

Requirements

What you’ll need
  • 5–8 years of experience in strategy and operations, business operations, or general management, ideally in fintech, lending, or a marketplace business
  • F&I experience is a plus but not required
  • Write SQL, build tracking, design experiments, and interpret results
  • Track record of driving measurable results
  • Understanding of sales team training, coaching, and incentives
  • Comfortable working closely with a contact center
  • Ability to manage partner relationships, conduct business reviews, hold partners accountable, and negotiate better terms
  • Clear written and cross-functional communication
  • Direct vehicle protection products (VSC, GAP) or provider experience is a bonus
  • Startup experience owning a business line or P&L end to end is a bonus
  • Fluency with AI tools such as LLMs is a bonus
  • Pre-employment background check required

Benefits

Comp & perks
  • Eligible for annual performance-based Incentive
  • Equity options
  • 401(k) retirement plan
  • Generous paid time off including Flexible Time Off (FTO) for all employees
  • 100% paid parental leave for all parents
  • Highly subsidized medical, dental, and vision plans
  • Fully company-paid mental health, disability, and basic life insurance
  • Optional HSAs with Caribou HSA contributions
  • FSAs, supplemental life and health, legal, and pet insurance
  • Up to $1,000 per year for eligible professional development expenses
  • Employee referral program