Marketing Manager – User Experience

Caris Life Sciences

. Coordinate the development, review, approval, production, distribution, and maintenance of customer-facing marketing materials .

Posted 10/13/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating marketing materials and managing cross-functional projects within the healthcare sector, with a strong focus on customer experience and compliance. Proficient in utilizing project management tools and maintaining high-quality deliverables through effective communication and organizational skills.

Highest-signal resume keywords

Project CoordinationMarketing Material DevelopmentCustomer Experience AnalysisRegulatory ComplianceMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Marketing CoordinationProject ManagementContent DevelopmentData AnalysisVersion Control

Soft Skills

Organizational SkillsInterpersonal CommunicationAttention to DetailTime ManagementCollaboration

Tools & Technologies

SmartsheetAsanaMicrosoft WordMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Healthcare CommunicationsLife SciencesOncologyDiagnosticsBiotechnology

About the role

Key responsibilities & impact

Coordinate the development, review, approval, production, distribution, and maintenance of customer-facing marketing materials
Manage timelines and deliverables for commercial collateral through review, approval, and production
Partner with internal stakeholders and external creative agencies to develop marketing materials aligned with brand standards and business objectives
Maintain version control and organization of approved marketing assets
Coordinate laboratory support materials, including Test Request Forms, specimen requirement guides, collection instructions, kit inserts, provider reference materials, patient-facing educational materials, and laboratory collateral
Work with graphic designers to translate technical and clinical content into clear, user-friendly materials
Coordinate updates to collection kits, printed components, packaging materials, labels, and specification sheets
Partner with Laboratory Operations, Product Management, Regulatory Affairs, Medical Affairs, Supply Chain, and external vendors to keep materials accurate, compliant, and current
Coordinate collection, organization, and documentation of feedback from healthcare providers, laboratory partners, patients, and commercial teams
Develop and maintain processes for collecting, categorizing, and tracking customer feedback
Organize and analyze customer insights to identify trends, recurring pain points, and customer-experience opportunities
Maintain feedback logs, dashboards, and reporting tools to support prioritization of user-experience enhancements
Coordinate cross-functional review sessions to communicate customer insights and track improvement initiatives
Coordinate meetings, project timelines, and follow-up activities across departments
Track deliverables, approvals, and action items to keep projects organized and on schedule
Facilitate communication among Marketing, Laboratory Operations, Medical Affairs, Regulatory Affairs, Commercial, Product Management, and external partners
Identify potential risks or delays and communicate them proactively to the Senior Director

Requirements

What you’ll need

Bachelor’s degree in Marketing, Communications, Business, Life Sciences, or a related field
Three to five years of experience in marketing, marketing coordination, healthcare communications, or a related role
Strong organizational and project coordination skills, with the ability to manage multiple priorities
Excellent written, verbal, and interpersonal communication skills
Experience coordinating creative projects with internal stakeholders and external design partners
Exceptional attention to detail and a demonstrated commitment to producing high-quality deliverables
Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook
General working knowledge of the Internet for business use
Preferred: Experience in oncology, diagnostics, biotechnology, healthcare, or life sciences
Preferred: Familiarity with laboratory workflows, diagnostic testing, or regulated healthcare marketing
Preferred: Experience supporting Voice of Customer, customer experience, or user experience initiatives
Preferred: Experience using project management and collaboration platforms such as Smartsheet, Asana, or similar tools
Successful completion of assigned job-specific, safety, and compliance training
Must successfully complete pre-employment background, screening, credit-check (where applicable), and reference-verification processes

Benefits

Comp & perks

Equal opportunity employer
Pre-employment process including criminal background check, drug screening, credit check (applicable for certain positions), and reference verification