Caris Life Sciences

Manager

• Develop, manage, and deploy the core curriculum for organizational new hires
• Design agendas and training materials and facilitate training classes
• Assess commercial team performance and identify regional, national, and role-specific training needs and competency gaps
• Collaborate to devise training plans for improvement
• Organize, lead, and present virtual and in-person trainings
• Travel with commercial team members to learn about field challenges and provide just-in-time coaching feedback
• Collaborate with Learning & Technology vendors
• Maintain understanding of company products, systems, and processes to develop training
• Manage multiple simultaneous projects and prioritize tight deadlines
• Use Microsoft Word, Excel, PowerPoint, and other tools to create training materials and reports
• Create clear, grammatically correct communications and training documents
• Explore and present tools and industry trends to enhance Commercial Education effectiveness
• Measure and report training program effectiveness against predefined goals
• Collaborate with the Commercial Education Team, Senior Management, Sales Leadership, Marketing, field personnel, and other departments
• Submit travel itineraries, activity reports, monthly reports, and expense reports accurately and timely
• Perform other related duties as assigned

Manager – Commercial Education

Learning and Development

• Develop, implement, maintain, and continuously improve product training curriculum for the Precision Medicine portfolio, including MI Clarity® and Caris DETECT®
• Translate complex scientific, clinical, technical, and commercial information into instructor-led, virtual, eLearning, microlearning, video, and self-directed learning solutions
• Design learning pathways, certifications, assessments, job aids, playbooks, competitive intelligence resources, field communications, and reinforcement activities
• Partner with Marketing, Medical Affairs, Product Management, Sales Leadership, Commercial Operations, and subject matter experts
• Monitor product updates, labeling changes, clinical data, competitive landscape, and commercial messaging
• Serve as the primary Commercial Education partner for assigned Precision Medicine product teams
• Facilitate product training during onboarding, product launches, National Sales Meetings, regional meetings, and other commercial education events
• Evaluate learning effectiveness through assessments, learner feedback, field observations, and performance metrics
• Maintain governance, version control, and quality of assigned product training materials
• Support sales meetings, product launch readiness, and Commercial Education initiatives
• Maintain working knowledge of Caris products, commercial processes, and customer workflows
• Perform other duties as assigned

Product Training Manager – Precision Medicine Portfolio

Account Executive

• Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education
• Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions
• Analyze territory opportunities and develop strategic sales plans to achieve growth objectives
• Meet or exceed assigned revenue, activity, and performance targets
• Build and maintain strong customer relationships through consistent in-person engagement
• Ensure a seamless customer experience across the full order lifecycle
• Maintain communication with key account stakeholders and escalate issues when satisfaction is at risk
• Execute retention strategies and identify upselling and cross-selling opportunities
• Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings
• Support physicians with ordering and interpretation of the CMI platform, including access to PHI when required
• Demonstrate and advise on portals, EMR integrations, and workflows
• Provide guidance on billing, reimbursement, payer dynamics, and laboratory operational workflows
• Share market trends, customer feedback, and competitive insights with leadership
• Collaborate with Client Services, Regional Business Directors, Commercial Leadership, and cross-functional teams
• Maintain accurate CRM documentation and complete administrative tasks
• Support meetings, conferences, and trade shows as required
• Travel as required, including possible evenings, weekends, or holidays
• Perform other duties as assigned

Oncology Account Executive

• Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education
• Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions
• Analyze territory opportunities and develop strategic sales plans to achieve growth objectives
• Meet or exceed assigned revenue, activity, and performance targets
• Build and maintain strong customer relationships through consistent in-person engagement
• Ensure a seamless customer experience across the full order lifecycle
• Maintain communication with key account stakeholders and escalate issues when satisfaction is at risk
• Execute retention strategies and identify upselling and cross-selling opportunities
• Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings
• Support physicians with ordering and interpretation of the CMI platform, including access to PHI when required
• Demonstrate and advise on technology solutions such as portals, EMR integrations, and workflows
• Maintain knowledge of molecular profiling, biomarkers, and competitive offerings
• Provide consultative guidance on billing, reimbursement, and payer dynamics
• Serve as a resource on laboratory reimbursement and operational workflows
• Share market trends, customer feedback, and competitive insights with leadership
• Collaborate with Client Services, Regional Business Directors, and Commercial Leadership
• Maintain accurate CRM documentation and complete required administrative tasks
• Maintain assigned company assets
• Support meetings, conferences, and trade shows as required
• Travel as required, including possible evenings, weekends, or holidays
• Perform other duties as assigned

• Maintain and grow business with existing customers within an assigned territory
• Manage customer relationships end-to-end from order initiation through delivery of the laboratory report
• Partner with internal and external stakeholders to deliver exceptional customer support and satisfaction
• Execute customer retention strategies to maintain and grow existing accounts
• Build and maintain value-based relationships with current customers, driving increased utilization of products and services
• Communicate with teammates, Customer Support, and Commercial Leadership about customer feedback, success stories, challenges, and best practices
• Document customer interactions, updates, and value-based activities in the CRM
• Develop and maintain working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions
• Establish communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction
• Maintain assigned company equipment and assets
• Submit required reports and documentation accurately and on time
• Meet or exceed assigned performance goals
• Support meetings, conferences, and trade shows as needed
• Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy and access to PHI
• Maintain a primary focus on case management

Oncology Case Manager

Designer

• Create and design digital media content for websites, product graphics, email templates, social media graphics, brand campaigns, and photography.
• Conceptualize and design static graphics, edit short-form video, and produce motion animations for omni-channel campaigns.
• Monitor social and digital trends and platform updates to produce relevant visual assets.
• Manage creative asset processes, systems, and programs while maintaining brand standards.
• Generate innovative ideas to enhance the Caris brand and improve customer experience.
• Work with external agencies to ensure consistent production and distribution of creative work.
• Collaborate cross-functionally with internal stakeholders to define project objectives, requirements, resource allocation, and content development.
• Ensure timely execution and production of deliverables, including reviews and revisions.
• Translate complex scientific and clinical content into engaging digital assets.
• Manage deadlines and multiple tasks while maintaining attention to detail.
• Broaden knowledge of company science, culture, business, industry, and trends.

Digital Media Designer

Director

• Establish and lead a team of Molecular Science Liaisons
• Manage the MSL team day to day
• Provide recommendations on national staffing plans
• Create and coordinate training and enablement plans
• Track MSL activity and customer interactions
• Serve as a conduit of information and feedback between the medical community and Caris Life Sciences
• Conduct medical and scientific education and support for the field organization
• Present clinical data and educational materials to physician sites and conferences
• Attend POA/Commercial pitch meetings and relationship development meetings
• Promote Caris Molecular Intelligence to physician sites across the United States
• Support and present at molecular tumor board meetings
• Read and understand scientific and technical literature in therapeutic oncology
• Assist with related duties and special projects for sales, POA, and marketing
• Train contracted speakers and serve as a field trainer
• Participate in regional speaking engagements, tradeshows, and sales meetings
• Review marketing materials to reflect the current molecular landscape

Manager – Commercial Education

Product Training Manager – Precision Medicine Portfolio

Oncology Account Executive

Oncology Account Executive

Oncology Case Manager

Digital Media Designer

Director – Molecular Science Liaison