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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong service sales expertise with a focus on customer relationship management and the ability to develop maintenance agreements. Proficient in utilizing sales tools and conducting needs assessments to drive revenue growth in the HVAC marketplace.
Highest-signal resume keywords
Service Sales BackgroundCustomer Needs AssessmentSalesforce ProficiencyExcellent Communication SkillsUK Driving Licence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PresentationsCustomer Maintenance AgreementsSite SurveysProposal CreationSales Opportunity Tracking
Soft Skills
Customer Rapport BuildingProblem Solving
Tools & Technologies
SalesforceMS Office
Certifications & Qualifications
UK Driving Licence
Industry Keywords
ChillerHVACHeat-PumpRecurring RevenueCustomer Inquiries
About the role
Key responsibilities & impact- Focus on the London region
- Grow the recurring revenue account base of service agreement customers
- Prospect, research, and qualify potential customers using Carrier’s equipment installed base, referrals, internal leads, directories, and competitor sites
- Make sales presentations, conduct customer needs assessments, answer questions, and secure new customer maintenance agreements
- Establish customer rapport and identify prospects’ needs, budget, decision-making process, timeline, and next steps
- Perform site surveys and facility walkthroughs to evaluate customer needs and create maintenance agreement proposals
- Use sales tools such as Salesforce to track and develop an active backlog of sales opportunities
- Collaborate with operations to deliver quality results on Maintenance Agreements and resolve customer issues
Requirements
What you’ll need- Strong service sales background
- Familiarity with the Chiller, HVAC or Heat-Pump marketplace is a bonus, or ability to quickly acquire the necessary knowledge and skills
- Excellent communication skills
- Ability to make calls to prospective customers, handle customer inquiries, and develop these into project wins and new revenue
- UK Driving Licence
- IT literate with MS Office skills
Benefits
Comp & perks- Very competitive salary
- Great sales bonus scheme
- Company car or cash allowance
- 25 Days Holiday + bank holiday
- Company pension
- Career progression and talent development toward long-term career aspirations
- Short-term cash incentives, subject to plan requirements
- Competitive total rewards package that may include other benefits and well-being programs
