Commercial HVAC Service Account Manager

Carrier

. Grow Carrier Commercial Service by identifying, developing, and advancing opportunities across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other lifecycle-based offerings .

Posted 9/16/2026full-timeNew Castle • United StatesMid-LevelSenior💰 $79,000 - $158,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial HVAC sales, focusing on building trusted advisor relationships and optimizing asset performance. Proficient in managing sales pipelines, negotiating service agreements, and delivering tailored proposals to meet customer needs.

Highest-signal resume keywords

Commercial HVAC Sales ExperienceService Agreement NegotiationCustomer Relationship Management (CRM)Effective Presentation SkillsTechnical Sales Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC Equipment KnowledgeSales Pipeline ManagementLifecycle Solutions SellingPlanned Maintenance SalesDigital Solutions Sales

Soft Skills

Relationship BuildingCommunication SkillsCustomer Needs Assessment

Tools & Technologies

CRM Software

Certifications & Qualifications

High School Diploma or GEDValid Driver’s License

Industry Keywords

Building SystemsMechanical ServicesEnergy ServicesControlsFacilities Management

About the role

Key responsibilities & impact

Grow Carrier Commercial Service by identifying, developing, and advancing opportunities across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other lifecycle-based offerings
Build trusted advisor relationships with customers
Help customers optimize building asset performance, reliability, sustainability, and lifecycle value
Connect Carrier services and solutions to capital renewal planning, operating expense reduction, equipment uptime, and operational risk reduction
Develop territory plans and expand relationships with new and existing clients
Present at customer seminars to generate high-value opportunities
Track sales activities, prioritize high-impact leads, and manage the sales pipeline in CRM
Assess customer buying stages and deliver tailored proposals
Secure timely bookings and negotiate service agreement renewals
Sell the full portfolio of Carrier HVAC Service products and solutions
Create and maintain sales territory and account plans
Promote Carrier’s value proposition and link customer objectives to Carrier solutions
Manage customer interactions, activities, and opportunity pipeline in CRM
Attract new customers and build share value with existing customers
Identify service agreement and repair opportunities
Establish credibility through knowledge of Carrier products and solutions
Develop and sustain customer relationships
Consistently achieve sales metrics and annual targets
Respond to customer requirements in a timely manner

Requirements

What you’ll need

High School Diploma or GED
3+ years of commercial HVAC sales or industrial sales, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy service
Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required
Valid driver’s license and ability to meet company driving requirements, where applicable
Bachelor’s degree in Business, Engineering, Construction Management, Facilities Management, or a related field preferred
Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments
Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes
Ability to create trusted advisor relationships with customers by understanding business objectives, facility priorities, asset conditions, budget drivers, and risk factors
Strong knowledge of commercial HVAC equipment and systems
Effective presentation and communication skills

Benefits

Comp & perks

Lucrative commission plan with unlimited potential
Company car program including monthly stipend and mileage reimbursement or company vehicle program
Technical sales training programs
Lead generation programs
Career development paths into leadership or other business areas
Medical, dental, and vision coverage
Wellness incentives
Retirement benefits
Paid vacation days, up to 15 days
Paid sick days, up to 5 days
Paid personal leave, up to 5 days
Paid holidays, up to 13 days
Birth and adoption leave
Parental leave
Family and medical leave
Bereavement leave
Jury duty leave
Military leave
Purchased vacation
Short-term and long-term disability
Life insurance and accidental death and dismemberment
Health Savings Account
Health Care Spending Account
Dependent Care Spending Account
Tuition assistance
Short-term cash incentives, subject to plan requirements
Balance of account management and new customer engagement
Global OEM backing and experienced local team support