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Carrier

Director, Integrated Workforce Solutions

Carrier

. Design and scale end-to-end enterprise workforce architecture across Workday, ServiceNow, Microsoft, and emerging AI platforms .

Posted 9/24/2026full-timeRemote • Florida • United StatesLead💰 $174,500 - $348,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in designing and scaling enterprise workforce architecture with a focus on Workday, ServiceNow, and Microsoft platforms, alongside strong leadership in managing high-performing teams and driving digital transformation initiatives.

Highest-signal resume keywords
Workday Core HCMServiceNow HRSDMicrosoft Power PlatformAI-Enabled Workforce ToolsDigital Transformation Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Enterprise ApplicationsProduct ManagementSolution ArchitectureBusiness Case DevelopmentROI Metrics TrackingKPI AnalysisAutomationIntelligent WorkflowsComplex Product PortfoliosStrategic Architectural Knowledge
Soft Skills
Trusted AdvisorCross-Functional LeadershipClear CommunicationTeam AlignmentStakeholder Engagement
Tools & Technologies
Azure AICopilotEmerging AI PlatformsMatrixed Team CollaborationEnterprise Partnerships
Industry Keywords
Workforce TechDigital TransformationEmployee ExperienceBusiness OutcomesTechnology Investments

Tech Stack

Tools & technologies
AzureServiceNow

About the role

Key responsibilities & impact
  • Design and scale end-to-end enterprise workforce architecture across Workday, ServiceNow, Microsoft, and emerging AI platforms
  • Lead evaluation, piloting, and implementation of agentic AI, Power Platform, Azure AI, Copilot, automation, and intelligent workflows
  • Define workforce product visions, multi-year roadmaps, and value-realization metrics
  • Develop business cases for technology investments and track ROI metrics and KPIs
  • Serve as a trusted advisor to HR, IT, and business executives
  • Translate complex technical strategies into clear business language
  • Drive alignment across matrixed teams
  • Architect and scale next-generation workforce capabilities
  • Align platform investments with measurable business outcomes and elevated employee experiences

Requirements

What you’ll need
  • Bachelor’s degree in Information Systems, Computer Science, HR, Business, or a related field (or equivalent practical experience)
  • 10+ years of progressive experience in HR/Workforce Tech, Enterprise Applications, Product Management, or Solution Architecture
  • 5+ years of leadership experience managing high-performing teams, complex product portfolios, or enterprise-wide digital transformation programs
  • Strategic architectural knowledge across Workday (Core HCM/Integrations), ServiceNow (HRSD/Case Management), and the Microsoft Enterprise Ecosystem (M365, Copilot, Power Platform, Azure AI)
  • Demonstrated success architecting and scaling AI-enabled workforce tools, automated orchestrations, and productivity-enhancing solutions
  • Proven ability to lead cross-functional initiatives in complex corporate environments, construct high-level business cases, and build strong enterprise partnerships

Benefits

Comp & perks
  • Short- and long-term incentives, subject to plan requirements
  • Medical, dental, and vision benefits
  • Wellness incentives
  • Retirement benefits
  • Paid vacation days, up to 15 days
  • Paid sick days, up to 5 days
  • Paid personal leave, up to 5 days
  • Paid holidays, up to 13 days
  • Birth and adoption leave
  • Parental leave
  • Family and medical leave
  • Bereavement leave
  • Jury duty leave
  • Military leave
  • Purchased vacation
  • Short-term and long-term disability
  • Life insurance and accidental death and dismemberment
  • Health Savings Account
  • Health Care Spending Account
  • Dependent Care Spending Account
  • Tuition assistance