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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commissioning, servicing, and troubleshooting heat pumps, with a strong focus on customer service and sustainable energy solutions. Proficient in HVAC systems and possesses the necessary certifications for refrigerant handling.
Highest-signal resume keywords
HVAC Systems MechanicRefrigeration Mechatronics TechnicianCustomer Service ExperienceCategory 1 Refrigerant Handling CertificationGood Written and Spoken German
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Heat Pump CommissioningHeat Pump ServicingTroubleshootingMaintenanceTechnical Field Support
Soft Skills
Customer FocusStrong Technical AptitudeWillingness to Travel
Certifications & Qualifications
Category 1 Refrigerant Handling CertificationCategory 2 Refrigerant Handling CertificationValid Category B Driving Licence
Industry Keywords
Heating TechnologyRefrigeration TechnologyAir Conditioning TechnologyVentilation TechnologySustainable Energy Solutions
About the role
Key responsibilities & impact- Commissioning and servicing heat pumps for end customers and system operators
- Providing service-oriented advice to customers from heating companies by phone and in person
- Supporting colleagues in technical field service across the wider service area
- Participating in the on-call service rotation to provide customers with rapid support
- Contributing to sustainable energy solutions through the commissioning, maintenance, and troubleshooting of heat pumps
Requirements
What you’ll need- Completed relevant vocational training as an HVAC and plumbing systems mechanic, refrigeration mechatronics technician, electrical and building services engineer, electrician, or electrical installer
- Further training as a master craftsperson or technician is preferred
- Professional experience in customer service, for example in heating technology, refrigeration technology, or air conditioning and ventilation technology
- Category 1 refrigerant handling certification required
- Category 2 refrigerant handling certification is an advantage
- Valid Category B driving licence
- Good written and spoken German
- Strong technical aptitude, customer focus, and willingness to travel
Benefits
Comp & perks- Your working day starts and ends at your home
- Company vehicle equipped on site with the materials required for service assignments
- Fully equipped Mercedes-Benz company vehicle
- Modern company mobile phone
- Health program for employees and their families
- Corporate Benefits discounts on numerous brands and services
- Company pension scheme
- 30 days of paid annual leave